Testimonials for Connecticut Basement Systems

Marz took a lot of pictures and he was very meticulous during his investigation of my home. He was great!

He's outstanding and a great technician with integrity! A great worker!

Scott was really great! We were very pleased with his work!

Maddie (salesperson) was awesome, very warm, welcoming and knowledgeable. The crew - timely, hard working, and super clean...very professional. Totally worth the money. Would do it again in a heartbeat. Every person I dealt with was knowledgeable, professional and enjoyable to have in my home. Customer service was amazing - wish other companies worked this hard they would have much happier clients. Price wise the job was competively priced but affordable. The system I purchased perfect for rectifying the water issues in my home. Also only company I had found that was willing to back their work with a warranty.

Our experience was top notch, we had a knowledgeable professional come in and explain in detail everything they were going to do. He also explained how it was all going to work which was interesting to hear. The day of the job my wife and I were both at work. I believe the team got there at 8:30am and when I got home at 5:00 they were wrapping things up. They were very professional and did a great job cleaning up what they had done. I would recommend them to family, friends and whoever has had any problems in their basements!

Steve gave great feedback, he thinks "out of the box" and has the best solutions. He was great and I was excited to work with him.

We had an overflowing utility sink situation in the basement yesterday because I had mistakenly plugged up the drain while the washing machine was running. The water ran right down into the Sump Pump, flushed out, and then the Sedona dehumidifier kicked on. The floor went from a puddle to completely dry in about 45 minutes. I couldn't believe it -- thank you so much again!

I was extremely happy with Rob and how professional he was and how neat he was. 

Please know that we are very pleased by ALL the work Steve Cogswell did today at our home.I would like Steve in the future to service our new Aspen Air Purifier which I purchased from him today.  He did a real nice job explaining how the unit works and we are grateful for that!Steve also rerouted the water outflow of our 2 month old Ct. Basement system from the downspout of our Gutters to a temporary fix with outside piping running downhill to our backyard.  He tested the water flow from the inside sump pump and all worked well.He also put us on a ‘cancellation list’ for the Ct. Basement workers who will come to bury the pipes under the lawn.  Please contact us at any time for that work to be done before Late September, the date your office gave Steve.Thanks to Steve we are not as nervous about the upcoming rains tomorrow and Saturday and beyond!Take care & thanks again!    

We just used Ct. Basement to upgrade our basement from "dungeon" to presentable. As we are preparing to move in the next year or two we didn't want to incur a huge expense but still wanted it to look clean and not scary for potential buyers. Working with Jimmy, the customer representative, was a pleasure! He was very professional, responsive and friendly. He really understood what we wanted and worked with us on meeting our budget. The company has a large array of basement solutions and he helped us narrow them down to the right one. Once we signed the contract, he gave us a start date and the work began exactly on time. The crew was excellent - even coming up with a solution to a small concern and completed the job in less time than planned. We are thrilled with the result!

Very happy with Johnny's service and proposal for water issue mitigation. 

Mike was very professional and a pleasure to work with. 

Very happy with Johnny. He was great and knowledgable. 

5 stars to Kyle Bulkley!

Steve was amazing! Excellent job, friendly, knowledgeable, and great! A breath of fresh air!