My wife and I recently employed Connecticut Basement Systems to do some major waterproofing work. Specifically, we had installed the WaterGuard Drainage System, TripleSafe Sump Pump, ThermalDry Flooring, Brightwall Paneling, CleanSpace and SaniDry Air System. I am happy to say that after four extremely powerful rain storms, our basement has remained bone dry!
Our experience with your team has been nothing short of great, starting with Rick, who met with us back in early January. Rick's friendly and informative style instantly made us feel at ease. This was very apparent to us, especially when contrasted with some of your competitor's hard sell tactics, which completely turned us off.
As the job date approached, Rick checked in with us to see if we had any questions. He also went out of his way one morning by agreeing to meet me and my contractor in Westchester to ensure that our basement was indeed ready for Basement Systems workers to begin the waterproofing process.
Your team of workers were fantastic, so much so that my contractor commented that he had never seen such a thorough waterproofing job. We just wanted to say thank you, and if a prospective client needs a reference, we will be happy to speak to them on your behalf.
Frank and Kimberly C.
Frank/Kimberly C. of East Chester, NY