Testimonials for Connecticut Basement Systems

Click here to watch Alaina's testimonial! 

We had a pipe leak in the basement, and a couple of people recommended Basement Systems. We got French drains and a sump pump put in. The basement is dry now, which is great. The representatives were very nice and courteous, and we had no problems with them. I also like how they follow up and remind me about their service so I can be there early, because I'd forget otherwise.

I'm extremely happy with Alberto's professionalism, knowledge, and results!

Ferdinand was very knowledgeable and answered all of my questions to my full satisfaction. He took as much time as was necessary to explain to me in detail how he would approach the problem. I chose you guys because of your companies reputation, and my contractor recommended you guys and I am so grateful for it. 

We needed Basement Systems' service because we have water damage in the lower level of the basement. We initially got the water tracking system around the perimeter of the family room and also the sump pump, and about a year after that, they did the walls and the floors to their walls. It has all been very favorable. They always clean up after themselves. We haven’t had any water since they replaced the sump pump and they put in the tracking system. The quality of the work was excellent and the amount of time the job was done was better than any contractor we've ever had.

Mr. Larry Janesky, We would like to extend our appreciation for the professionalism and integrity of CT Basement Systems honoring your warranty and work. A few years ago, Christ the Redeemer Church in Milford had CT Basement Systems install a waterproofing system in the Rectory of our church. Over the past, the basement has remained dry and the system appeared to function well. This spring, we have had severe rains and the original system was unable to handle the volume of water and the basement had sever flooding again. After an initial consultation and evaluation, we had a second meeting with your technician who revaluated the original design and upon seeing the flooding condition increased the drainage and pumping capacity of the system under the warranty. Considerable work and expansion of the system was required and was performed under warranty by your company. After the modifications, we inspected the basement repairs and are very happy with the quality of work performed in a professional manner. Hopefully, this has fully controlled the problem, only time will tell.  In today's business world and climate, it is good to see a company that stands behinds its work and honors its warranty. We just wanted to thank you and extend our appreciation for a job well done. Yours truly, Christ the Redeemer Parish Council 

I had heard of Connecticut Basement, they did a lot of advertising. I checked some of the referrals and they sent us a pretty detailed documentation of what they were going to do and I was impressed with them as a company. I liked that they were a state-based privately-owned company. Then, I bought a dehumidifier and a drainage system from them and then we had a gentleman, who sent us his contact information, came to talk to us about the installation and he was the one that did the estimating. We're very impressed with him, he understood what he was doing and then the folks that came in and did the work, it was immaculate. Now, my basement is cooler and drier, and smells different, it's something we should have done quite a while ago. We've been in the house almost 40 years and we had this problem of having a flooded basement intermittently and I'm very happy we took care of it finally. We're very very pleased with both the process and the results.

Dear Mr. Janesky,  I live in house built in the 1800’s which had a very damp basement with mushrooms sprouting out of the wall in the oldest part of the basement which took on the name “the dungeon.” Although I worked hard to minimize the mold and musty odors in my basement, after 23 years I got tired of finding alternative locations to store my seasonal clothing and keepsakes. As a results, in March 2017 I googled “dry basements” and the Connecticut Basement Systems website popped up. I scheduled an appointment with Don Godbout and together we reviewed the brochures and selected products which would correct the unhealthy conditions in my basement and provide me with additional storage space I needed. The moisture barrier, dehumidifier, sump pump, and 3 new windows brightened the basement and it is no longer referred to as “the dungeon”! On hot days. my dog finds solitude laying down on the cool basement floor while I do the laundry. Sydney and his crew worked hard prepping the basement and conducting the work. I no longer have evidence of mice and spiders dwelling in my basement. Foam was sprayed between the floor joists to make my basement energy efficient. This spring was a very wet season and I am grateful that I had the work conducted when I did. The musty odor is gone and the basement no longer has a dank setting. On July 5th, 2017, Mr. Godbout did a follow up visit to check out the work conducted, he even commented that the basement had no musty odor that he recalled on his original visit. I mentioned that down the road, if i ever were to move this would be a great selling feature. I would highly recommend the Connecticut Basement Systems to others.  Sincerely a very satisfied customer,   MaryAnne D., Windsor Locks, CT

I got tired of vacuuming up the mess at my basement, trying every possible way to solve the problem myself. I went to Connecticut Basement Systems and their methods were definitely working. The price was also reasonable. I used them in my house and in a house my dad owns. In both houses, they did the wall covering, floor drains, pumping system outside and dehumidifiers. They also added new basement windows at my dad's project. The installation team was great. It was the same people in every instance. They were helpful, fast and knew what they were doing. They're tidy freaks -- because at my dad’s project, there was a bunch of stuff that I had shoved in the middle of the room, and when they were all done with the project, everything was neatly piled. I no longer have water and no humidity issue and I now have a usable space. Basement Systems did a simple, un-invasive and effective work.

When Mr. and Mrs. R. from Sherman, CT called Connecticut Basement Systems to fix their flooding basement they were pleasantly surprised by the quality service they received, from beginning to end. After the first call and sales visit to the system installation and clean-up, the R. family had a chance to experience the world class customer service of Connecticut Basement Systems. They were even more impressed with the results after the job was completed. When devastating hurricanes hit the area in 2012, they lost power for three days. Yet, their basement remained dry despite the torrential rainfalls, thanks to the powerful TripleSafe sump pump system! "I have to say during that hurricane and the stress of worrying about our basement flooding again...it was wonderful because we went down there, we checked after 3 or 4 days and that pump just kept working." -- says Mrs. R. The wake of a big storm naturally brings many concerns to any homeowner, but these Connecticut homeowners now have one last thing to worry about because their basement is fully protected, and the waterproofing system is backed by a Transferable Lifetime Warranty!

This customer in Weston, CT had a SaniDry Sedona Dehumidifier installed about a year ago and their basement has been moisture-free since! With the recent wildfire smoke, they decided it was time to call Connecticut Basement Systems again to have our ASPEN Air Purifier installed to cleanse the polluted air! Thanks to Sales Consultant, Don Godbout, this homeowner never has to worry about outside threats again!

When Victoria B lived in Fairfield, her house had one of our sump pumps installed. Through all the years she lived in that house, she never saw a drop of water in the basement.  When she moved to her new home in Trumbull, and notice water in the basement, she knew just who to call to solve the problem once and for all. Once again, Larry Janesky's Connecticut Basement Systems not only delivered the products and results she expected but went beyond, providing an outstanding customer experience, from the the first call, through the sales, installation, cleanup and maintenance processes. "It's been just fabulous. From the sales man all the way down to the workers." -says Victoria

  Tony B. was vacationing in Maui, when a Noreaster hit the East Coast flooding the basement of his former house. The house was for sale and the real estate agent in charge called him recommending Connecticut Basement Systems to solve the problem. "They did a sensational job. I didn't have any idea that the basement could be made to look that good, but they did it and they did it quickly" - he says. The house, now with a dry basement was sold, and upon moving to his new home, Tony learned that Connecticut Basement Systems was also involved with Home Performance and Energy Efficiency, through Dr. Energy Saver. So he called us again, to help him make his new home more comfortable and energy efficient. Once again he was very happy with the quality of the work and the results. "They did a terrific job. What impressed me -- and probably my wife more than me -- is that they were like invisible, they were clean." -- he explains -- "It was as good as it gets!"

This happy customer used our services twice. First it was our waterproofing division to fix the basement. Then our Dr. Energy Saver Division helped make her home more comfortable and energy efficient. "They've been wonderful, picking up everything, house is tight as a drum now. Basement? No water! Fantastic because I used to get a couple of inches of water every spring."

The homeowner knew of Connecticut Basement Systems from owner, Larry Janesky, who was a frequent customer at their deli. After a visit from sales consultant, Bill Caple, the resident was ready to install the SaniDry Sedona Dehumidifier and Aspen Air Purifier. The installation crew was able to guide this resident step by step with everything they were doing. After installing the air purifier in the house the resident was able to tell a difference within 24 hours. Along with the dehumidifier installed in the basement, they were able to tell a difference in a matter of minutes.   The resident was finally able to breathe better and even smell a difference in their home with their allergies gone. Furthermore, the resident was pleased to know they no longer had to empty the water bucket constantly.