Testimonials for Connecticut Basement Systems

He's very great, honest, and does great work!

I chose your company because of your good reputation.  There was also a lot of information available about your products.  

A few weeks ago we had the SaniDry system, flooring and molding installed by Chavon Bowman and his helper. I just want to mention what a wonderful job they did and what a wonderful experience we had. They are top notch and it was worth every penny for them to be here. They were such a joy to have around. The crew is great and the guys that were here were amazing.

I'm so happy with Dan. He's always done an extremely good work and I would love to work with him exclusively from now on. 

My wife and I are very pleased with our new basement. Not only has the damp smell vanished, it has a nice, fresh odor. You cannot imagine how it feels to have a wet-free basement after several years of worrying about anything stored down there. It has given us extra storage space, a comfortable feeling and certainly, a secure feeling when we go to sell our home in the future. We know that the new buyer will feel secure knowing that the guarantee passes on to them with no problems. Thank you!

I am writing this to describe what it was like to work with Mark K. and the whole Ct Basement Systems team. From start to finish, the whole experience was first rate. Mark, who we first met, spent loads of time with us, going over what CT Basement Systems could offer us, figuring out exactly what our basement needed, explaining to us what we should expect and answering our questions. For those of us experiencing lots of water in the basement (for the first time!), having someone who could show us how this problem could be effectively solved was a huge relief. There was no pressure placed on us and we got lots of material to look over while we made our decision. We decided to go with CT Basement Systems because of their team approach (we happen to have a complex basement structure) and we liked the idea that several people in the company were going to take a look at the plans to insure the best outcome. It also wasn't lost on us that the owner of this company holds many of the patents for the materials being used. We liked how this company stands behind its work and its products. Mark was always readily available to us throughout the process, and thanks to him, our install date was moved up substantially. Because the company sends out large crews they were able to complete the work in two days (as opposed to the week another company told us it would take), The crew that did the work was professional and hard working and did a fantastic job, keeping us informed all throughout. And our basement now? Totally transformed. Ours was an unfinished basement, just basically cement everywhere. Some dampness (lots when it filled with water!). Today, with the CleanSpace coating on the floors, the Sedona dehumidifier and (of course) the sump pumps, our basement is bright, clean and dry. We've even begun to move some things out of our garage to store the basement, because the environment in there is much better! That is not something we ever anticipated to happen! We are very appreciative of all the hard work that went into solving this difficult problem for us.

I can't say enough good things about your employees. Your installation crew was incredible. They worked incredibly hard and they were extremely focused. Kudos to Patrick and his crew for their officient teamwork. They were courteous and respectful of our property. When finished, they explained the system and how it would work. 

Jesse was delightful, loved service, and want him back next year!

Johnnie was the best—he was courteous, helpful and professional.

Antonio and his crew are "rock stars"!! Truly superior team!

Jeff was personable and very professional!

 They are very satisfied. Nice to have a company come in and do what they actually promise and do it in a professional manner.

I have had my Basement Systems installation for a year now, and I am very happy with the results.  Your people are very well trained, polite, neat and tidy, and I very much appreciate your sending them to me. 

CT Basement installed a dehumidifier and waterproof flooring in our basement in Essex. The crew, led by Krzys, was careful and thorough.The flooring looks great. We had a small issue with removal of some previous carpeting, which was promised but could not be done after all. Mike McCarty, sales manager, was very helpful in resolving this issue to our satisfaction.

Dear Mr. Janesky, I am taking this opportunity to write and let you know you have an outstanding employee and company ambassador in your midst. You are a brilliant and successful businessman and I'm sure you know that trusted and reliable employees are the cornerstone to any business' continued success. As a single mother struggling with a new home and flooded basement, I needed a company that I could trust for value, professionalism and expertise. I interviewed several companies and then met Alex Lopez from Connecticut Basement Systems. Alex was professional, knowledgeable, thorough, thoughtful and had excellent hospitality training and communication skills. Not only did your company do an outstanding job for me, Alex went well beyond the scope of his duties and exceeded my expectations. Alex was in communication with me seven days a week to help me work through the scope of the work, the contracts and to have my work scheduled as soon as possible. Alex even came to my home on a Saturday and spent many hours of his own personal time prepping my basement in order to save me money and ensure that my job would go smoothly and efficiently the following Monday. I cannot begin to tell you how much this meant to me. Alex is an outstanding employee and a true humanitarian. As a former Eagle Scout, I'm certain you value these qualities in your employees. I too am a business professional for more than 35 years and am familiar with service and hospitality expectations, so I know I am not exaggerating when I tell you what a gem you have and hope that your company will give Alex the accolades and recognition, he so richly deserves. Your service and installation team also provided outstanding customer service and deserves to be mentioned. You have a talent for hiring excellent people in a very challenging employment climate and I offer my kudos to you and your staff. I am proud to recommend Connecticut Basements Systems and thank you for a job well done.