Testimonials for Connecticut Basement Systems

I wanted to thank you for the waterproofing services your company performed to our basement.  We contacted Connecticut Basement Systems and were comfortable the moment we met your specialist.  He took the time to thoroughly inspect the basement, listen to our questions and concerns and walk us through the entire waterproofing process.  Following his inspection and presentation we agreed to complete the project.  We opted to finance a portion of the project and by the time he left our house that day, we received a copy of the written estimate, knew the scheduled start date for the project and monthly payments to finance the project.  Your specialist was always available to answer all my questions before the work was completed.  Your crew was both polite and efficient.  Since the project has been completed we have noticed there is no longer a strong damp odor from the basement and the humidity throughout the basement is now normal. The basement is TRULY DRY!  Your specialist should be commended for his hard work in providing exceptional customer service.  I will be glad to promote Connecticut Basement Systems to anyone with waterproofing issues.  

When we asked Diane G. from Vernon, CT how satisfied she was with the job we did for her she stated "Very satisfied, the presentation was excellent and the installation crew are very hard workers."

I heard you where the best of the best!!!

He's very great, honest, and does great work!

I chose your company because of your good reputation.  There was also a lot of information available about your products.  

A few weeks ago we had the SaniDry system, flooring and molding installed by Chavon Bowman and his helper. I just want to mention what a wonderful job they did and what a wonderful experience we had. They are top notch and it was worth every penny for them to be here. They were such a joy to have around. The crew is great and the guys that were here were amazing.

I'm so happy with Dan. He's always done an extremely good work and I would love to work with him exclusively from now on. 

My wife and I are very pleased with our new basement. Not only has the damp smell vanished, it has a nice, fresh odor. You cannot imagine how it feels to have a wet-free basement after several years of worrying about anything stored down there. It has given us extra storage space, a comfortable feeling and certainly, a secure feeling when we go to sell our home in the future. We know that the new buyer will feel secure knowing that the guarantee passes on to them with no problems. Thank you!

I am writing this to describe what it was like to work with Mark K. and the whole Ct Basement Systems team. From start to finish, the whole experience was first rate. Mark, who we first met, spent loads of time with us, going over what CT Basement Systems could offer us, figuring out exactly what our basement needed, explaining to us what we should expect and answering our questions. For those of us experiencing lots of water in the basement (for the first time!), having someone who could show us how this problem could be effectively solved was a huge relief. There was no pressure placed on us and we got lots of material to look over while we made our decision. We decided to go with CT Basement Systems because of their team approach (we happen to have a complex basement structure) and we liked the idea that several people in the company were going to take a look at the plans to insure the best outcome. It also wasn't lost on us that the owner of this company holds many of the patents for the materials being used. We liked how this company stands behind its work and its products. Mark was always readily available to us throughout the process, and thanks to him, our install date was moved up substantially. Because the company sends out large crews they were able to complete the work in two days (as opposed to the week another company told us it would take), The crew that did the work was professional and hard working and did a fantastic job, keeping us informed all throughout. And our basement now? Totally transformed. Ours was an unfinished basement, just basically cement everywhere. Some dampness (lots when it filled with water!). Today, with the CleanSpace coating on the floors, the Sedona dehumidifier and (of course) the sump pumps, our basement is bright, clean and dry. We've even begun to move some things out of our garage to store the basement, because the environment in there is much better! That is not something we ever anticipated to happen! We are very appreciative of all the hard work that went into solving this difficult problem for us.

I can't say enough good things about your employees. Your installation crew was incredible. They worked incredibly hard and they were extremely focused. Kudos to Patrick and his crew for their officient teamwork. They were courteous and respectful of our property. When finished, they explained the system and how it would work. 

Jesse was delightful, loved service, and want him back next year!

Johnnie was the best—he was courteous, helpful and professional.

Antonio and his crew are "rock stars"!! Truly superior team!

Jeff was personable and very professional!

 They are very satisfied. Nice to have a company come in and do what they actually promise and do it in a professional manner.