Testimonials for Connecticut Basement Systems

Chuck was phenomenal, patient, and very thorough. 

The saleman new the products and what needed to be done. Very good job by the installation crew - they were informative and showed professionalism.

A year ago I called for a free-estimate on a sump pump install. Cynthia came at the scheduled time and was very thorough with the estimate and answered all my questions. I told her that I needed to get finances in order before scheduling an install. She did follow up with me, but there was no pressure. A year later, I did call to schedule the install. The two installers were on time, very professional and very, very neat! The project was completed in several hours and I now feel the security of knowing that I am prepared and will not have a flooded basement as has happened before. Thanks for your great work. I have recommended your services to a number of friends & co-workers.

You came when you said you would, you performed the job you said you would and we are pleased with the results. Thank You!

I'm very, very impressed. Catrell was very polite and went above and beyond I asked. I'm extremely pleased. 

Bruce was digging a trench in 90+ degree weather for six hours. Not only am I extremely impressed, but I'm so happy with the outcome. 

I am so happy your company could come out so quick. I loved Marj -- he was so polite, knowledgeable, and replaced the proper equiptment. I'm so happy!

I am impressed with his professionalism and knowledge. Very clean!

The installation crew sent to our home was absolutely amazing. They did an excellent job, were very professional, we made the job harder for the installers and they still got the job done. We recently had our driveway repaved and asked them to park on the street, we know this was a pain but they did not complain, they did the job, and we are extremely thankful!

Connecticut Basement Systems did a perfect job! The installation crew was the best. BJ found out I only needed 1 Flexispan. He called and got a refund for the second, unnecessary crack. He didn't have to do that, but he went above and beyond. He called 2 days before, and was very plesant to talk to. I have done business with your company since 1989, and 1 pump has lasted 32 years. You are truly All Things Basementy! 

Mike was thorough and explained in detail the work he had done.

I received your warranty package and since i don't have a computer I'm writing to you regarding your system. I am very pleased with the system you installed. Previously i had been removing water from my basement for three weeks and that's not an easy job for someone who is 80 years old. But since you installed this system i have not had to worry about rain because i know i am covered thanks to you! I just wanted to thank you all and let you know that i have recommended your system to quite a few people.

Al did an exceptional job at both explaining and disinfecting himself. I'm very impressed and happy with the great service!

Bruce did an amazing job. We always use Bruce for all our jobs, and we've made sure to recommend your company, as well as Bruce, to everybody we know! 

Allan and his team did the drain, sump and exterior work this week and Rafael should be doing the walls and floor today and tomorrow. I've got admit, I'm more than pleasantly surprised with the quality of the work! It's not done yet, but I'm thinking it will look pretty darn good when finished! I'm glad I'll finally have a livable space again and won't have to worry about my health when washing clothes!