Testimonials for Connecticut Basement Systems

Bob went above and beyond to make sure the customer was happy! 

A year ago, we needed to have a damp crawl space covered up. Because I have used Basement Systems years ago with a different home, I decided to get their service again. The installation team was excellent and explained the process to me. Since then, the upstairs above the crawl space is much drier. 

I was very pleased with Scott, he was very nice and professional. 

BJ was excellent in terms of professionalism and skill. The work he did corrected the leak! 

I too was very satisfied with the work, crew and would recommend you to others.

My experience with you company was a great one. The crew excellent and they cleaned everything up nicely. I am ready for the rain now.

Steve did a great job of repairing the crack in my basement wall. I have a desk right where it was leaking and it's too heavy to move. Now I don't have to worry about it.

Everyone was excellent from the salesman to the installation crew. I would hire you again and I will refer you to anyone who needs your services.

Sid and his crew were excellent. Explained everything clearly before and after. Did A LOT of work in one day's time. Looks great after. Would highly recommend them !

The team was professional, knowledgeable, and explained the products clearly. They were on time and focused on the job. No mess, and nice work. The follow up service was easy! 

Scott has been doing our Annual Maintenance for many years and I certainly hope he will be our service person for many years to come!

This is what your crew did not do: No cigarette breaks. No coffee breaks. No bathroom breaks. NO LUNCH! Who works like that? Unbelievable!

Tyler was very good! He did a great job! 

Lynn & Jared K. from East Hartford, CT wrote: Dear Mr. Janesky: My husband and I write to you today to comment on the service we received from day one with your company. Let me give you a little background. We have lived in our house for five years. Five wet tiresome years. We had our first episode three days after we moved into this house. We spent endless hours and phone calls to try to resolve this problem. We had engineers, top in the business, we had water experts, years in the field, not one single person had a direct answer to why this was happening. They did have one common conclusion though, THIS WAS A BIG JOB. They would have to dig up the entire house, put in drains, 3-4 pumps etc. This was to the tune of $20 - 25,000.00. This was not feasible. We continued to get water. We would manually pump, bail, pray and loose sleep. Two months ago we a storm with torrential rains, we got hammered. The water was so bad we had to call the Fire Department and shut down our furnace.  We were at the end of our rope. The following day I called Basement Systems the staff was courteous and had a sales representative, Rainer returned my call promptly. We scheduled an appointment. He came to our home and in twenty minutes closed the deal. He called me the next morning as promised with an installation date. Three weeks later the men arrived on time and did a spectacular job. We have since had two occasions since the job was completed that we know we would have had water but our finished rec room remains dry as a bone. It has already saved us time, money and aggravation. I would like to close by saying, Jared and I own our own company. We service clients on a daily basis. It was refreshing to do business with a company that was servicing us with the same value and respect as we service our clients. This is very rare today. Please keep up the excellent job you are doing. Thank you Mrs. & Mrs. Jared K. East Hartford, CT

Satisfaction = 5 Experience with company = 5 Installation = 5 I would hire you again, tell my friends about your company and yes you can use me as a reference.