Testimonials for Connecticut Basement Systems

Knowledge and professionalism is why I chose your company.

Cary did a great job!

Angel the foreman, Steve the plumber and Mike the electrician were fantastic! I cannot say enough nice things about Angel and Manuel, their skill level is off the charts! Fantastic job!

I just want to thank you for your outstanding  and phenomenal job on my basement and of course Eric as well. Highly recommended. I actually took a picture and send it to all my friends, co workers even  to my boss at Pfizer. They are all impressed on the outcome of my basement. Job well done. I also want to thank you for your quick response on all my concern. Again thank you for your professionalism . As I told you I am going to have a big party at my house  in a couple of weeks and I cannot wait till everyone sees it.

Catrell was beautiful. He worked extremely hard and all around I'm very pleased.

Ron was a one of a kind serviceman. He was friendly and professional. The job was well done and the results were loved along with the service, results and entire experience.

Friendly, quick and easy.

Just thought you should know that I had a wonderful experience with your company recently. Rick Raucci was so helpful when he came to my house to explain to me what I needed. Please thank him for me.   Also, your two installers were a great pleasure. Kevon Barnett and his partner never stopped working - but the whole time you could hear them laughing and singing downstairs. It was fun to hear them and they did such a good job!! My floor looks wonderful and I am so pleased with everything. Thank you so much!!                                                                                                                                                                                   

That's why I called, overall we are very satisfied with the whole experience; office staff, installation crew and Joe your salesman. We're waiting for heavy rains to test our new system. Thank you!

I wish to convey to you the satisfaction that we have experienced with your company and with your employees. We recently purchased the Thermal Dry Elite plank flooring as well as a SaniDry Sedona dehumidifier for our downstairs. The installation went as scheduled, the floor was installed except for some finishing work that could not be completed that day and the dehumidifier was installed in the intended location. It became immediately obvious that the intended location of the dehumidifier was inadequate. The room was too small for the duct work, making servicing the unit as well as the furnace impossible. The unit needed to be relocated. After calling the office Carol Marsh responded to our problem immediately. She had Jason Wood call me and I explained the situation to him. He assured me that he would come to the house that afternoon with his men to finish the floor installation and to assess what needed to be done with the dehumidifier. Exactly at 4 pm Jason arrived with Eric Ardito and Joe Alves, installation specialists. The three immediately assessed the situation, determined a more appropriate location for the dehumidifier and what needed to be done to complete the flooring installation. After securing my approval for the changes, Jason said the work would be completed that day. Eric and Joe worked for the next six hours to relocate the dehumidifier along with the vent kits and drain hose. They patched the sheetrock where the vent kits were previously located at the same time completing the floor transition with the existing floor tiles. They installed floor moldings and caulked various joints. They then cleaned up were they worked and made it look like they were never here. I cannot express to you how professional Eric and Joe were. They knew what needed to be done and did the work efficiently and professionally. I am completely satisfied with the products and installation done by your people. But what I think makes your company stand out from all others is the dedication of your employees to customer service. I would recommend your company to anyone interested in improving their home. Again I would like to make you aware of the outstanding work of your employees Carol Marsh, Jason Wood, Eric Ardito and Joe Alves.

Your workers really worked hard and they did a great job with the installation - can't wait to test it out!

I have nothing but good things to say about your company. I am pleased as punch and my basement is dry!!

the work done was relatively fast and thorough at the same time.

I'm extremely pleased with Dean, who found and repaired the issues within the discharge line. 

I can’t thank you and the crew enough for an amazing transformation. Eric, Gio, Todd, Sean and others have been a dream team. Eric goes above and beyond and treats the space like it’s his own. He put in long hours and has an eye for detail - which definitely pays off as the finished product is even better than what I envisioned. The toddler LOVES it. He couldn’t stop smiling and running around pointing out things and exploring. This is a life changer. Sincerest of thanks-