Testimonials

Testimonials

Testimonials for Connecticut Basement Systems

Kryz Wilk was an absolute pleasure to work with! I would recommend he and his crew to anyone! They did an excellent job, cleaned up nicely afterwards, and were so pleasant and helpful! I wish all of them the very best and congrats on a job well done!
Wendy D. of Greenwich, CT
Monday, November 21st
Jeff was very good and his experience shows. He was there early in the morning. He calls ahead, takes his time, and is very effecient. Thank you so much for sending him out. 
Doreen Z. of Riverside, CT
Thursday, July 21st
Thank you for helping us recover from our basement flood. The new battery couldn't have come at a better time. It was installed Thursday and, when the snowstorm knocked our power out Saturday afternoon, kept the backup pump running until power was restored Tuesday night. I appreciate the fact that you not only read my letter but repsonded to our concerns.
Willard T. W. of Stamford, CT
Wednesday, June 7th
I am extremely satisfied with the job Connecticut Basement Systems did. Not only was the crew professional, friendly and courteous they were very meticulous with the clean up job. From start to finish, everyone was pleasant, professional and knowledgeable. The office staff was always quick to assist me, all questions were answered promptly. I was referred from friends who are completely satisfied with their job, even years later.
Brian C. of Stamford, CT
Wednesday, June 7th
A friend gave me your name and your saleman gave a 100% attention to the needs of my home.
David S. of Gaylordsville, CT
Wednesday, June 7th
I felt compelled to drop you a note to point out my pleasure with CT Basement Systems and moreover, in my opinion, your best resource at the company- Jason Wood.    You and I talked a couple times in the past about our basement waterproofing situation. As we discussed, our property was not a "cookie cutter" scenario in terms of water table, front yard frontage, ledge, or ideal drainage conditions.  Although the initial basement waterproofing installation had some lingering "issues," I wanted to let you know that we recently hired Foundation Supportworks to address a footing issue which existed with our dining room.  The reason why we chose Foundation Supportworks over other competitors was very simple- Jason Wood.  Let me digress.   When we had some issues with our basement waterproofing installation, Jason came to the house to assess the situation.  From the moment he arrived, he treated my wife and I with utmost courteousness and respect, in addition to answering all of our questions, and left us feeling totally confident in his abilities to diagnose the issues at the time.  He let us know (through his actions) that CT Basement Systems was a reputable company that stood behind their products, patents and service guarantees.  His patience with a tricky installation/discharge situation was top notch.  Recently, I shared with Jason some of the history of the property and related drainage, including pictures and leak points when we first moved into the house.  To my satisfaction, Jason was able to pinpoint the cause of the most recent issue and come up with a viable solution to address it.  His experience in the field is unparalleled, and he brings a wealth of information to the table.  In addition, Jason is personable, professional and very kind hearted.  He does the right things for the customer and in this day and age of seemingly lengthy customer service "lip service," his approach is refreshing.  When Jason is in the loop, customers can feel that things will be taken care of properly and professionally.  Moreover, Jason always came when he said he would, always returned phone calls and always did the right thing for us, the customer.  He is a straight shooter and is always welcome at our house!   I have utmost confidence that his solution will put the lingering issue to rest and am excited to have it completed in mid-April. Hence, when the issue of our footing surfaced, and Jason noticed something was off, he told me about Foundation Supportworks and what they do.  Shortly after, I called Steve at Foundation Supportworks, who came to the house to further educate us about a job which they will be starting next week.  Again, I am confident that I chose the best company for the job and the work will be backed by a reputable company.  If not for Jason, I would have been unaware of Foundation Supportworks and not have associated their reputation with CT Basement Systems.   Summarily, although our initial installation did not go according to plan, Jason Wood's approach to it was excellent.  He not only saved the account, but also made me choose add on work from another division.  I would continue to recommend CT Basement Systems to everyone I know.  I trust that my experience with Foundation Supportworks will be equally good.   I hope that you recognize Jason for the asset he is to the company.  He is truly refreshing, a pleasure to deal with and has great customer service skills.  Kudos to him. Sincerely, Jack T
Jack T. of Ridgefield, CT
Friday, March 28th
Great job - very happy with the system installed.
Susan K. of New Canaan, CT
Wednesday, June 7th
Great product, marketing and service. Overall very efficient and we are very satisfied.
Mike G. of New Canaan, CT
Wednesday, June 7th
I had a basement system installed by another company about 15 yrs. ago. While the salesperson was nice and knowledgeable, the crew was awful! Your company is a delight to work with from start to finish! The salesman Chris was wonderful, he was pleasant and knowledgeable. I never felt pressured to buy more than I needed. Everything was clearly explained to me, he really listened to me. Chris reviewed everything with the crew and the office as well. Great Team Work! Connecticut Basement Systems = One smooth operation! You should all be proud!
Lynne H. of New Canaan, CT
Wednesday, June 7th
The installation crew, not too many companies can say that! Job well done!
David K. of New Canaan, CT
Wednesday, June 7th
Completely satisfied, excellent presentation, not pushy and crew was excellent and cleaned up really well.
Janet J. of New Canaan, CT
Wednesday, June 7th
Our salesman was a nice guy and he was very knowledgeable. The crew, they were awesome - 1st class. Everyone was extremely professional I would be absolutely delighted to refer you.
Mary H. of New Canaan, CT
Wednesday, June 7th
I met with the salesman Joe a while back. I just decided recently to have this work done and very happy I did.
Natasha O. of New Canaan, CT
Wednesday, June 7th
Very hard working crew - very good job!
Kirsten & Mike G. of New Canaan, CT
Wednesday, June 7th
very satisfied with the job - so far - so dry! Everyone was very pleasant, efficient, competent and friendly. Your reputation for fixing the problem the first time is right on. Please feel free to use me as a reference.
Richmond H. of New Canaan, CT
Wednesday, June 7th
Total testimonials : 201
Connecticut Basement Systems service area

Our Service Area

We service the following areas

We serve the following areas

Our Locations:

Connecticut Basement Systems
33 Progress Avenue
Seymour, CT 06483
1-203-405-4120
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