Testimonials for Connecticut Basement Systems

We have a wet basement and purchased waterproofing and a foundation repair from Basement Systems. They were considerably better quality, and had a more thorough treatment. The other company that gave us their estimate didn't address everything and didn't understand the problem. The service was done in two stages. The installation crew was very courteous and explained things to us. Glen whom we worked with to get the estimate and evaluation was helpful. He customized what we needed and prioritized some of things to do. Our basement is a lot drier now and we can tell almost immediately that the floor wasn't as bouncy, just by the way the doors shut. The work took effect fast.

One day. the furnace repair man told Priscilla T. that he was unable to service the furnace located in the basement of her New Canaan, CT home, because there was water in it. Having had a very positive previous experience as a Connecticut Basement Systems customer, in her previous home, Priscilla didn't think about calling anyone else to fix the basement in her new home. She knew she could count on great products, great service and the best warranty in the business. "Besides the wonderful products from Basement Systems, the thing that impressed me the most was the the quality of the people. From the time you call on the telephone, to the design specialist, on to the man who came out yesterday to service and for yearly inspection. Everybody is extremely courteous, very high quality people, and that makes a big difference."

I was very happy with Drew who has fixed all our problems.

Good reputation your company has - your employees are helpful and courteous.

Very satisfied crew lead person Mike was very professional - he is an asset to your organization. Excellent clean up!

I am so happy with the windows and I can reach them without a ladder. The flexispan is working too - no H2O and we had two big rains since.

We had no problems, questions answered and phone calls returned promptly. Amazing work by the crew and they left the place very clean. System works well!

We love to hear from our happy customer and here we have a email from one of our customers:  "Hi, hope you're enjoying this nice weather. I just wanted to update you and let you know that our egress window well was successfully installed and completed today. It took the crew two days to finish. They were very professional and knowledgeable! It looks great and we're very happy with the results.   I paid the remaining balance with a check. Just wanted to keep you posted and close the loop on this job. Thank you for your patience with us as we prepared to have the work done."        

I am completely satisfied with the installation and the way the system works. I chose you for the job because you had good promotional materials and a great sales representative. He was very clear and helpful.

I think your crew is professional and courteous. I am very satisfied with the job performed.

Great job - I am pleased! Your staff is very friendly and the installation crew was very good.

I got the referral from a builder I know and he said you have the best products and services. Boy was he right - nice crew, great staff, very good presentation by the salesman.

The crew was very considerate and helpful - I am satisfied with the work done.

Salesman was very good and not too pushy. The installation crew was so professional and I am satisfied with the job done.

So far - so good! My neighbor referred your company. Very good presentation from the Sales Rep - Rainer. Very good installation crew - they were prompt, courteous and neat.