Testimonials for Connecticut Basement Systems

Bruce Toth went above and beyond in servicing our CT Basement System sump pump and cleaning another older, existing sump pump. Bruce was extremely knowledgeable about the work he had to do for us and what needed to be done to bring our current system, including old equipment up to par. He left everything just as he found it--better, in fact, since our old sump pump is now working!

When we asked Scott M. from West Haven, CT how satisfied he was with the job he said "Extremely, installation crew very nice & neat"

I am very satisfied. I feel comfortable and relieved my basement is better to handle water. The installation crew was wonderful! The office staff were co-copertive, informative, and patient with all the questions I asked. Richard Janesky was detailed and clear in his explanations.

Your crew just finished touching tip some small leaks 2 days ago from an installation a few weeks ago. You have a fantastic bunch of dedicated craftspeople who I absolutely loved dealing with. The work was superior!!!

I wanted to compliment Johnny and the company. I'm so pleased with all the techs, but I felt that Johnny is just so professional and knowledgeable. 

Steve had gone above and beyond for my service. I've never been treated so kindly and with such compassion. I'm so pleased, and I thank you endlessly! 

These 2 gentlemen were patient, thorough, and couldn't have been kinder!

Prince was very professional and kind mannered! He gave me informed detailed about my issue.

"Ron could not stop raving about the professionalism and workmanship that Johnny and the guys did."

"Ron could not stop complimenting Jamin on his work and professionalism under the ordeal they faced."

Bruce’s customer service was awesome! Timely, professional, knowledgeable, and willing to go the extra mile. I was very appreciative that he took care of us, as well as cautioned us on what to look out for. Thanks Bruce!

Hi Mick: My new waterproofing system is working great!  Not a drop of water, even with the recent rains.  I can't tell you how relieved and happy I am to have my basement pump-out days and the four or more inches of standing water behind me.  I can't thank you, your office folks (Jen, Traci, etc.), and Al and his crew enough for the quick scheduling and great service.  The installation crew was polite, professional, informative, efficient, clean, and considerate to the max. Thank You!

We were impressed by Michael, very professional and neat!

Impressed with Michael's professional manner and how clean he was. Would like him going forward!  

Mike arrived quickly, was very informative, great service.