Testimonials for Connecticut Basement Systems

I'd like to request Ron for all future visits. I'm very happy not to have any more water and it's very likely I'm going to purchase more products later this year!

I have worked with many contractors over the years in my line of work, and your services far exceeded my expectations based on previous experiences. 

Bruce and Marz were amazing and professional -- very informative!

Bob Butterworth was great to work with. Hard working, diligent, and friendly.

We just finished a complete basement overhaul of our Fair Haven home, working with Connecticut Basement Systems.​ It's been an incredible couple of weeks, every night visiting downstairs to see the magical work come to fruition. Our salesperson Cary Benjamin knows his products, answered our many questions, helped us figure out our vision, even took us to see some real examples of the materials, and worked speedily to prepare a competitive quote for us. Project Manager ​Dan Medina has held our hand throughout the process, ready to brainstorm, problem solve, and support us in communicating with the master craftsmen - his availability, communication, and readiness to ensure the work met our expectations was really extraordinary. Expert Foremen/Carpenters Sheldon Lennon and his assistant Jason - there isn't anything they can't do. They are thorough, creative, they worked to ensure that whenever questions came up, they included our perspectives and they provided advice based on deep experience - we're so grateful to have connected with them. Todd the Plumber, Electricians Ron & Connor, Painter Genaro Pacheco of Picasso Painters - each of them consulted with us to ensure the plans were going to work, they were willing to adapt to ensure that our space was going to be as useful and comfortable as possible.​ We highly recommend Connecticut Basement Systems and their team! If you're considering waterproofing and/or finishing your basement, reach out now, they are extremely busy!

I was impressed with the precision of the precision of the job, and the overall neatness. The crew was knowledgable, well-organized, efficient, and neat. I'm eager to see how things work in the heavy rains of next spring.

George was a gentleman and a great worker, it was an overall joyful experience. Loved the service, presentation and the entire experience. 

I wanted to compliment Johnny on his 10 out of 10 gold star service!

My tech, John Landry, is very knowledgeable and efficient! Comes in does his work and explains if anything needs to be changed.

Mike did a great job explaining what the issue was and resolving the problem! You have a good employee in Mike Furlo!

Hi Cary - I just wanted to touch base with you.  The foundation crack was filled yesterday, and I apologize for not remembering his name, but the man who came to do the work was WONDERFUL.  He was very pleasant and communicated everything prior to starting the work, and did a very thorough job.  He showed us the finished product and asked if we had any questions.  He cleaned up everything when he was done and I am thrilled that we won’t have water pouring in anymore!The crew here today to put in the drainage system is led by Alan Guglielmoni and again we are very pleased with how this project is going.  Alan explained what he was going to do, answered questions we had, and set up plastic sheeting to protect the surrounding areas.  I’m shocked at how little dust was created!  Alan is clearly a professional and we are so happy to have him working on our house.  They are not yet finished, but I’ve been checking on the progress and I am so impressed with how this project is going that I wanted to send you a quick note to say thank you for everything.  From the initial meeting to the loan process to the actual work being done: we are very happy we went with Connecticut Basement Systems.  Thank you for everything!Please feel free to use us for references if future clients have any questions!Thanks so much,Katie Hagen

What a great young man! Very knowledgeable, helpful, and so nice. I can't say enough!

Ron was beyond exceptional and an incredible asset to your company. Friendly, knowledgable, and a hard worker for sure! Please tell the company that Ron is an A+ worker! 

Brian DiRisi spent as much time with me as I needed in order to thoroughly answer all of my questions and understand the needs for my basement. He was very kind and very patient, and he always answered all of my questions as accurately as possible! He made sure that I felt comfortable with the decisions that I was making and he made sure I fully understood the products I was choosing. Brian is really an asset to the company! I can't say enough good things about him!

Very happy with Bruce's professionalism and kindness. Said he deserves a raise!