Testimonials for Connecticut Basement Systems

Cisco and his team were amazing, they were quick, efficient, and polite. The job was finished in 1 afternoon and they left the job site clean. I also was impressed that they were respectful of my health issues and took steps to contain the dust. A big thank you on that one!

Steve Cogswell did an excellent job! He was prompt, professional, polite and quite knowledgeable! He made suggestions as to what items might be replaced and I will consider doing that in the future. I am very pleased with Connecticut Basement Systems and employees like Steve are a main reason.

From the first phone call to the completion of the products. The salesman, Tarn was responsive and very patient with me. The service was provided at my mother-in-law's house in Bethel and there were other parties and issues for him to deal with. He handled all providing great service. The crew was fast, clean, efficient and professional. Chris was very attentive to me and my questions. Thank you for an exceptional product and service. The basement waterproofing system installation resulted in our first offer on the property, sale is pending. Thank you!

I was very pleased with Phil's timeliness and care.   

Jared was awesome, thorough, knowledgeable, and went above and beyond. 

Ryan and his helper were great! Terrific! They provided wonderful service! 

Very happy with Luis, requested him for future appointments. 

Jesse is one of a kind and I appreciated the great service! 

I have to tell you both, that if you can clone all your people to be like Danny Oestreich who came out yesterday, you would love it. He came out to clean up the rim joint insulation so things could get painted. He got there and saw what a poor job the other guys did (grant it, they were nice too) that he ripped everything out and redid it. He said he could not justify putting his name on something being cleaned that was poorly installed. He also took the time and showed me how the sump pump system worked, the alarm and everything. Told me about getting it serviced once a year and what is done during the service call and the cost. The rim area with all the electric going in and out he left open for now until all electrical is finished which is fine... we can do that later in a month (after garage electric is added in too). He also told me that the guys who put in the ejector pump did a great job, did not just cut a hole and drop it in, they really crafted it the right way. Also super nice! So thank you... let me keep Danny for everything basement! Carol

The appointment went well, but I was most impressed with Catrell. I wanted the manager to know he did a 10/10 amazing job. 

This young man is a keeper! He came in enthusiastically, neat, clean, and very pleasant. He correctly diagnosed a non-related issue as well!

Technician was excellent! 

Bruce is so nice and sweet! He goes above and beyond! 

Absolutely loved loved loved John and his service in handling the situation. 

I am very satisfied -- you have solved a long standing problem that needed to be fixed in our crawl space. No complaints at all. The crew leader from Bristol, CT was extremely informative and answered all questions. Larry -- he is a keeper! Don Godbout was extremely thorough and explained all that needed to be done. His presentation was excellent. There was a perfect cleanup, no debris left on the site. I love your warranty and your great advertising!