Testimonials for Connecticut Basement Systems

Alberto is excellent! An A+ employee. 

Alberto is an A+ employee!

We are very satisfied with the job you did. We are especially satisfied with the salesman and his presentation. He is the top reason we chose your company. He told us exactly what we needed to know, he was not pushy at all, and did not over stay his welcome. Other companies who came to gave us quotes were there for over an hour and a half but your company is very professional and your salesman was in and out and got everything done right and answered all my questions.

Greg, I am so happy with the installation! I just looked over the work and it actually far exceeds my expectations. I have never seen my water pipes dry under there in the fifteen years we've been here. And the dehumidifier has only been going a few hours so far! The installation looks great and high quality. The crew you sent were very professional judging by their work. I am so glad we got the full package. I have high hopes for a warmer floor this winter because of the all the sealing. You can use me as a reference for anyone who asks about your services.

The service... everything was terrific! Dallas was excellent! 

Very happy with Bruce and his patience and thoroughness. 

It was the day of closing on a little house in Fairfield, CT. That was the day it decided to rain truckloads of water which immediately found its way into the basement of this house - 4" worth. Well, the Buyers did their final walk through and came out very discouraged. I, as the listing agent was called and informed of the wet basement. I spoke with the Sellers' attorney and we decided to contact Connecticut Basement Systems and spoke with an operator who was very understanding and told me that the company had already scheduled 100 appointments that day. Becoming discouraged, I asked if there was someone I could speak to just to give me some guidance. She took my phone number and said she will have a tech call me back. Low and behold, he did call me. He understood the importance of losing a closing for the Sellers and Buyers. He scheduled an appointment to meet me at the property the very next day to ascertain what needed to be done to "fix" the problem. He did it right on the spot, called the office and scheduled the installation for the very next day. That is why I always call Connecticut Basement Systems first. They understand the frustration there is with a wet basement. Thanks for a great job completed in one day!

I want to sincerely compliment Steve's punctuality and his attention to detail!

We were so happy with George's level of care!

Very happy with Dallas. He was very nice and thorough. Liked his pre-check-in, during check-in, and post check-in.

I can't tell you too many times - how much I loved the crew! They were very nice and hustled.

Dennis was professional and personable. He explained what he was doing and provided a review of what might be needed in the future.

We were overjoyed with Johnny's demeanor and service! He's a star employee!

Jorge is a great asset to the company and he's a shining star! 

I wanted to thank you and your company for the excellent job your men did. We had only been in our house a month since moving here from Cambridge, MA, but long enough to know we had a problem. The design person that came to our house helped us understand the technology necessary to make an informed decision. Because of his knowledge, expertise and gentlemanly demeanor, we entered into a contract with your company. The specialist designed an economical basement system that would meet our needs. The work crew who did the hard labor at our house could not have been more capable, hard-working and professional. You should be very proud of your whole crew and please thank them all again for us.