Testimonials for Connecticut Basement Systems

I can honestly say that the work I had done with Connecticut Basement Systems to keep my basement dry was the best investment I've ever made. They installed a sump pump, drainage around the interior perimeter wall, and dug up a trench to install piping right through the middle of the basement where we had a problem. We have been dry ever since. The work was done quickly and efficiently and they took care to clean up after themselves (when you jackhammer in a basement, it creates quite a mess). I don't have one complaint at all. I also feel their cost was reasonable given the amount of work. Worth every penny. Highly recommended.

Thank rich,  I have been dealing with incompetent contractors for years.Please pas on to all, this was the best contractor experience in over 20 years... you guys and gals are great. Prompt, professional, did exactly what you said you were going to do and extremely clean and neat.    Tanks again I will pass on to all I connect with.

Hi, thanks for your follow up. The team did a great job--professional, neat, thorough and gracious. Al took me through everything at the end of the job, so I think I'm in good shape, although I will definitely reach out as we experience the system when it is tested for real.    Thanks again, Deb

I only want to work with Joh in the future. I'm so pleased with the work of him and the other techs, but I'm especially excited about the job that John did on my home. 

Alberto is excellent! An A+ employee. 

Alberto is an A+ employee!

We are very satisfied with the job you did. We are especially satisfied with the salesman and his presentation. He is the top reason we chose your company. He told us exactly what we needed to know, he was not pushy at all, and did not over stay his welcome. Other companies who came to gave us quotes were there for over an hour and a half but your company is very professional and your salesman was in and out and got everything done right and answered all my questions.

I chose your company based on your experience throughout the years. Your installation crew were hard workers, and Jason Wood's presentation was great. I am very satisfied with the job.

Greg, I am so happy with the installation! I just looked over the work and it actually far exceeds my expectations. I have never seen my water pipes dry under there in the fifteen years we've been here. And the dehumidifier has only been going a few hours so far! The installation looks great and high quality. The crew you sent were very professional judging by their work. I am so glad we got the full package. I have high hopes for a warmer floor this winter because of the all the sealing. You can use me as a reference for anyone who asks about your services.

The service... everything was terrific! Dallas was excellent! 

Very happy with Bruce and his patience and thoroughness. 

It was the day of closing on a little house in Fairfield, CT. That was the day it decided to rain truckloads of water which immediately found its way into the basement of this house - 4" worth. Well, the Buyers did their final walk through and came out very discouraged. I, as the listing agent was called and informed of the wet basement. I spoke with the Sellers' attorney and we decided to contact Connecticut Basement Systems and spoke with an operator who was very understanding and told me that the company had already scheduled 100 appointments that day. Becoming discouraged, I asked if there was someone I could speak to just to give me some guidance. She took my phone number and said she will have a tech call me back. Low and behold, he did call me. He understood the importance of losing a closing for the Sellers and Buyers. He scheduled an appointment to meet me at the property the very next day to ascertain what needed to be done to "fix" the problem. He did it right on the spot, called the office and scheduled the installation for the very next day. That is why I always call Connecticut Basement Systems first. They understand the frustration there is with a wet basement. Thanks for a great job completed in one day!

I want to sincerely compliment Steve's punctuality and his attention to detail!

We were so happy with George's level of care!

Very happy with Dallas. He was very nice and thorough. Liked his pre-check-in, during check-in, and post check-in.