Basement Waterproofing Customer Testimonial from Ken T. in Greenwich, CT
Thank you for the amazing work you all contributed to getting my basement set up with drains, pumps, and a dehumidifier!! I was overwhelmed by hurricane Ida. As a recent widow, imagine my horror watching 18 inches of water come into my basement from ground water on one side and the river from the other.
I had three quotes and although your cost was a bit higher than one, the care and thoroughness of the presentation and quality of the work he showed made it an easy choice. I am thrilled with the results.
The original installation time did seem a bit distant and I was concerned about another downpour. However my interaction with Jen Raccio was the icing on the cake!!! She was so kind and accommodating. She reached out to me to move the scheduling of the project up by a month. Her kindness reassured me that this was definitely the right company to help me.
So far two projects have been completed and they are both of such good quality. We have a third project scheduled as a result of the excellence of the previous work and your staff.
Happy New Year and thanks Don and Jen and your staff. Best regards.
- Ken T. of Greenwich, CT Wednesday, December 29th
Thank you for sending Rainer Finke to assess my basement water problem...