Testimonials for Connecticut Basement Systems

I could not have been more satisfied with the job that was done for me. Everyone involved were very polite. The salesman was very knowledgeable and had great responses to my questions. 

The Sedona dehumidifier is fantastic! Salesman Micah Smith came to the house, did a thorough evaluation of the problems, and gave a no-pressure estimate of the work to be done. Basement refinishing will be undertaken at a later date, but for now one of the most pressing problems was the humidity (79%!). The smell permeated the 1200 square foot basement, and even after a few minutes in there, clothes and skin were clammy; the few stored items were covered in mold, and moisture and smell were seeping upstairs.   Micah described the Sedona and I had my misgivings: I hadn't researched dehumidifiers and the cost was surprising. However, I trusted him and felt comfortable making the purchase. Now that I have the Sedona and have experienced what it can do, I would pay twice as much (don't tell Larry). Within hours water was surging out of the hose that Micah had to run outside because there is no drain. I was out of the house for the rest of the day and evening, but when I returned home the smell was almost completely gone. The next day I put a five-quart container under the hose and had to empty it from time to time.   The smell is completely gone, the basement feels dry, the air is clean. I can't say enough about this amazing dehumidifier. I strongly and wholehearted recommend it!

Kyle is a very competent and polite young man!

Service person---Bill--is wonderful; he serviced the dehumidified last year too. Friendly, explained what he was doing, gave me information about future work. Excellent representative of Basementy.

He knows what he is doing, and he does his job so well. He is an asset to your company, and we would recommend CT Basement Systems strictly because of him.

I would like to thank Garfield who came to install a drain line and really thought that groundwater was not the issue. He ended up not doing any install - I called my plumber back for a second look when he indeed found a water leak. - thank you so much Garfield for being diligent, honest and aware of the actual issue.

I just wanted to put in a good word for Eric Ardito, because he really took care of me. He went above and beyond to repair damage to my ceiling, even though that was not part of the project he was working on. In addition, he always communicated well with me to make sure I knew my options, and that I was happy with his progress. I was really pleased with both him and the crew.

Ailton i knowledgable, articulate, and accurate. 

Dan was very thoughtful, efficient, and honest. I will request Dan for service again. 

We had the pleasure of having Allan Guglielmoni and crew worked on our basement yesterday. They did Great job and completed it in one day. The basement looks great and completely dry. I love it. Thank you Allan and crew!

Allan and his crew did a phenomenal job! They were clean and efficient, and they do high quality work. I can't speak highly enough of them. 

I am so happy and thankful for the service and results from Connecticut Basement Systems did in my home. Bruce was amazing and I couldn't be more grateful for the entire experience. 

I loved Bill. My husband recently passed, and Bill made this appointment so professional and easy to understand. I didn't feel taken advtange of and I'm thankful for this service. Bill should be employee of the month!

The only reason I gave 5 stars is because 10 stars was not an option! You need to hire more Jorge Rodriguez's

Jeff was terrific! Thorough, very professional, and a nice young man, he gets an "atta boy."