Testimonials for Connecticut Basement Systems

We recommend tech Scott Perry for thorough, professional and courteous annual service. 

I was very impressed with your company. The crew worked very hard. They came in right on time and the foreman kept everyone focused on goal and they got the job done very neat and timely. They cleaned up very well and even explained to me how the system worked.

I've never seen work in my house be done so quickly! Everything went great and my basement is extremely clean. 

I was very happy with Kris, he was awesome and very knowledgable! 

A few weeks ago we had the SaniDry system, flooring and molding installed by Chavon Bowman and his helper. I just want to mention what a wonderful job they did and what a wonderful experience we had. They are top notch and it was worth every penny for them to be here. They were such a joy to have around. The crew is great and the guys that were here were amazing.

Dan was fantastic! We are Connecticut Basement Systems customers for life.

I'm so happy with Dan. He's always done an extremely good work and I would love to work with him exclusively from now on. 

My wife and I are very pleased with our new basement. Not only has the damp smell vanished, it has a nice, fresh odor. You cannot imagine how it feels to have a wet-free basement after several years of worrying about anything stored down there. It has given us extra storage space, a comfortable feeling and certainly, a secure feeling when we go to sell our home in the future. We know that the new buyer will feel secure knowing that the guarantee passes on to them with no problems. Thank you!

Phil did a great job! He was fast, efficient, and sooo friendly! 

Dan was very professional, clean and extremely knowledgeable. I will ask for him again in the future. 

I am writing this to describe what it was like to work with Mark K. and the whole Ct Basement Systems team. From start to finish, the whole experience was first rate. Mark, who we first met, spent loads of time with us, going over what CT Basement Systems could offer us, figuring out exactly what our basement needed, explaining to us what we should expect and answering our questions. For those of us experiencing lots of water in the basement (for the first time!), having someone who could show us how this problem could be effectively solved was a huge relief. There was no pressure placed on us and we got lots of material to look over while we made our decision. We decided to go with CT Basement Systems because of their team approach (we happen to have a complex basement structure) and we liked the idea that several people in the company were going to take a look at the plans to insure the best outcome. It also wasn't lost on us that the owner of this company holds many of the patents for the materials being used. We liked how this company stands behind its work and its products. Mark was always readily available to us throughout the process, and thanks to him, our install date was moved up substantially. Because the company sends out large crews they were able to complete the work in two days (as opposed to the week another company told us it would take), The crew that did the work was professional and hard working and did a fantastic job, keeping us informed all throughout. And our basement now? Totally transformed. Ours was an unfinished basement, just basically cement everywhere. Some dampness (lots when it filled with water!). Today, with the CleanSpace coating on the floors, the Sedona dehumidifier and (of course) the sump pumps, our basement is bright, clean and dry. We've even begun to move some things out of our garage to store the basement, because the environment in there is much better! That is not something we ever anticipated to happen! We are very appreciative of all the hard work that went into solving this difficult problem for us.

I can't say enough good things about your employees. Your installation crew was incredible. They worked incredibly hard and they were extremely focused. Kudos to Patrick and his crew for their officient teamwork. They were courteous and respectful of our property. When finished, they explained the system and how it would work. 

Jesse was delightful, loved service, and want him back next year!

Catrell our Service Tech and Mike our Service Center Rep, were both awesome. Great guys, friendly and knowledgeable.

Johnnie was the best—he was courteous, helpful and professional.