Vin Orsini

Connecticut Basement Systems

Title: Sales Consultant

Hometown: Shelton, CT

_{Vin has an extensive understanding of the basement waterproofing and crawl space repair industry having been servicing customers in their basement space for over 20 years. He prides himself on his ability to design & build incredible living spaces in what used to be a dark basement.}

_{Connecticut Basement Systems saw what an asset Vin would be to the company because of his extensive experience in the basement atmosphere, and brought him on board. He is proficient in basement finishing, waterproofing, and over all project design. He is a trusted and valued member of the Connecticut Basement Systems team and upholds the standards of the company. Vin has been thoroughly trained and has earned the highly esteemed title "CERTIFIED Waterproofing Professional” through the Basement Systems International Contractor Network.}

_{Connecticut Basement Systems is the exclusive regional dealer and the International Headquarters for the Basement Systems International Waterproofing Contractor Network, a group of more than 400 of the best waterproofing and crawl space repair contractors in the world, who have exclusive access to patented products, comprehensive training and support through the international company.}

_{Vin enjoys meeting with homeowners and helping them solve their basement water problems, enabling them to get more out of their homes.}

I am thoroughly pleased with each of the crew that handled the leaky pipe in our bathroom and replacement of the toilet bowls in our two bathrooms starting with Ron Marra who found the type and color of bowls we wanted and odered and had them delivered to our home saving me a lot of time and agravation. Julie Marra easily understood the leak problem and made all arrangements for everything that needed to be done. We were very pleased with Jim Cerasale who fixed the leak and replaced the two toilet bowls in good time. He was incredibly neat throughout working and after he was done he cleaned up the work area and removed all the debris including the two toilet bowls. Each of the crew, (Ron Marra, Juiie Marra and Jim Cerasale} were very personable and pleasant, All in all I would say AWESOME!

CT Basement systems performed some basement work last month and it was a very good experience. Initially, the sales guy (Brad) did a careful inspection and we discussed a plan and a price for the work. Everyone starting with the sales guy, Brad and the admin people like Diane provided a professional experience. Once the job was scheduled all teams arrived on time, in a well marked "Connecticut Basement" truck and worked quickly. They kept a very clean job site so I had no cleanup. The second team was sent to inspect and insure the work could continue on schedule, "measure twice and cut once" another confidence building step. The work was completed yesterday and again a very clean job site, my home and no clean up for me. They deliver good work at a good price with a lot of knowledge and experience. I would recommend them for any basement work.

Overall I was very pleased with the quality of the work performed. Only reason for not giving a 5 star rating is that the cleanup of the basement was less than what I was expecting given that management said the basement would be very clean after the job was finished. There were many areas of hand marks of dirt and grime on the basement walls and allot of extra dust which was left for me to clean. The first day of work the crew forgot to bring their vent fan which made the work area more dusty than it should have been. Also, the crew was understaffed for the amount of work required to do the job which led to several of the trench locks missing (crew forgot to install) several vital parts to complete the job. A quick call to CT Basement Systems Production staff was all that was needed to correct this problem at a later date. Electrical work was done on time and as expected. In spite of the work crew staffing issue the crew did a great job. I definitely would recommend CT BS to friends and family.