Testimonials for Connecticut Basement Systems

Prince was very professional and kind mannered! He gave me informed detailed about my issue.

"Ron could not stop raving about the professionalism and workmanship that Johnny and the guys did."

"Ron could not stop complimenting Jamin on his work and professionalism under the ordeal they faced."

Bruce’s customer service was awesome! Timely, professional, knowledgeable, and willing to go the extra mile. I was very appreciative that he took care of us, as well as cautioned us on what to look out for. Thanks Bruce!

Hi Mick: My new waterproofing system is working great!  Not a drop of water, even with the recent rains.  I can't tell you how relieved and happy I am to have my basement pump-out days and the four or more inches of standing water behind me.  I can't thank you, your office folks (Jen, Traci, etc.), and Al and his crew enough for the quick scheduling and great service.  The installation crew was polite, professional, informative, efficient, clean, and considerate to the max. Thank You!

We were impressed by Michael, very professional and neat!

Impressed with Michael's professional manner and how clean he was. Would like him going forward!  

Mike arrived quickly, was very informative, great service. 

Bruce and Marz were amazing and professional -- very informative!

Bob Butterworth was great to work with. Hard working, diligent, and friendly.

We just finished a complete basement overhaul of our Fair Haven home, working with Connecticut Basement Systems.​ It's been an incredible couple of weeks, every night visiting downstairs to see the magical work come to fruition. Our salesperson Cary Benjamin knows his products, answered our many questions, helped us figure out our vision, even took us to see some real examples of the materials, and worked speedily to prepare a competitive quote for us. Project Manager ​Dan Medina has held our hand throughout the process, ready to brainstorm, problem solve, and support us in communicating with the master craftsmen - his availability, communication, and readiness to ensure the work met our expectations was really extraordinary. Expert Foremen/Carpenters Sheldon Lennon and his assistant Jason - there isn't anything they can't do. They are thorough, creative, they worked to ensure that whenever questions came up, they included our perspectives and they provided advice based on deep experience - we're so grateful to have connected with them. Todd the Plumber, Electricians Ron & Connor, Painter Genaro Pacheco of Picasso Painters - each of them consulted with us to ensure the plans were going to work, they were willing to adapt to ensure that our space was going to be as useful and comfortable as possible.​ We highly recommend Connecticut Basement Systems and their team! If you're considering waterproofing and/or finishing your basement, reach out now, they are extremely busy!

My tech, John Landry, is very knowledgeable and efficient! Comes in does his work and explains if anything needs to be changed.

Mike did a great job explaining what the issue was and resolving the problem! You have a good employee in Mike Furlo!

What a great young man! Very knowledgeable, helpful, and so nice. I can't say enough!

Brian DiRisi spent as much time with me as I needed in order to thoroughly answer all of my questions and understand the needs for my basement. He was very kind and very patient, and he always answered all of my questions as accurately as possible! He made sure that I felt comfortable with the decisions that I was making and he made sure I fully understood the products I was choosing. Brian is really an asset to the company! I can't say enough good things about him!