Our sales person gave me his cell number and checked on us during a really wet few days. He even responded to me at like 9:00pm when I texted that I was panicking about rising water. He was calm and just told me what I had to do. He worked to get our month long wait time for installation moved ahead. Unfortunately it only ended up being several days earlier then expected but still earlier. The lead guy was extremely friendly and made me feel very confident. He was honest and apologetic about the oil burner not working after the line was manipulated during work. He advised me what to do and waited for me to call our service provider (a huge snow storm was heading our way the next day!). Our oil company came a few hours later and all was a quick fix. Very pleased they did not leave my family without heat and hot water... Some would have to escape the responsibility. The team also spent time in the front yard to fix tire tracks made by their truck. Really just a very cohesive, polite, and very efficient team. I have already brought the company up to several friends that are having basement blues.
our service area