Testimonials for Connecticut Basement Systems

I am a current customer. I had to tell you that you replaced my existing sump pump with the battery back up sump. We lost power of about 12 hours yesterday and let me tell you that the battery back up worked very, very well. It was so comforting to know that we didn’t have to worry. You guys are awesome! I’ve learned in my travels that you can be good or cheap NOT both. I would recommend you guys to anyone! 

David was extremely thorough and informative. He helped me understand the system--I am very pleased.

Your service technician by the name of Drew was such a wonderful and courteous young man. He was very respectful of my home, he was an excellent excellent technician. I commend him very highly.

Overall excellent experience.  I chose your company because of the professional presentation of your sales staff.  

Dan was very respectful and very knowledgeable. He left the area cleaner than when he came. Will request Dan in the future! 

Bill did such a great job being kind and patient and kept to safety standards. I would only want to work with Bill from now on.

I am thrilled with the company! The installers were polite, professional, and personable, and their enthusiasm shows! 

Dan helped resolve an issue in this customer's basement and because he took initiative and was honest, the customer was extremely happy and commended him for doing the right thing!

Being a non-commissioned officer in the United States Army, I know a little about professionalism and your staff rates number one in my book. From the home visit to the installation, commitment, pride and professionalism were demonstrated as the number one goal. Being in the military, I am aware of work performed to standards. The crew was above and beyond my standards. They did not even leave a speck of dust for me to clean. Let it be known that your company took a wasted room and turned it into a productive space for my family to do whatever we want with. I am an extremely satisfied customer and will recommend anyone with water issues to contact your company.

Steve went above and beyond, working quickly and efficiently! 

You did a fabulous job. Your crew, office staff, and salesman were all great. My neighbor who you had previously done work for recommended you and said that the work is expensive but worth every cent and they were right!!!

We were very pleased with the job you did. Your installation crew was very pleasant and efficient. Your salesman didn't make it seem like we were being sold stuff but more giving information and recommendations on how to resolve the problem. I love our "new" crawlspace, Thank You!

We are very satisfied with the job you did. The installation crew was very nice and hardworking, your office staff was very good, and your salesman was very nice and thorough. I chose your company because you have the best customer service and because of your innovation and thoroughness of presentation.

Your office staff was excellent. They were very receptive and responsive. Your salesman was great, he was very knowledgeable and helpful. But I am most impressed with the installation crew. They worked so hard! They cleaned up well and with such a hard and heavy job I can't believe they kept up their good moods!

I request Jamin back everytime, he knows my house and he is absolutely wonderful!