Testimonials for Connecticut Basement Systems

Amazing results from dehumidifier. The staff were professional and polite. Ron Algarin was an awesome representative. He knew his stuff and didn't exaggerate the expected results. Immediate results and great service afterwards. Knew you from the commercials. Kept you for the results.

I've never seen anyone this professional and technical -- Alberto has serious skills! 

Bruce was very informative, very attentive, and very confident in what he did!

I have been BRAGGING about your super successful empire, ever since I received a super large mail package about your world. Yesterday, 3 of your professional technicians came to my property to repair a garage wall extension that was sinking and creating associated problems to my 9 ft. overhang in front of my garage doors.  For the sake of my education, I watched the entire process, for the 2 hours they were here. The process was so interesting.  All the above is giving me more good reasons to further brag about all the special work that your company is involved in. Thank you for your fine services.  

I loved my annual maintenance with Prince last year! I am very happy with the service and system!

I loved my annual maintenance with Mike Furlo! I am very happy with the service and system!

Alberto was VERY thorough. Alberto was GREAT!!!! Listened to our questions, and answered them in a way we could understand. He knew his job and did well!!!

Mike was terrific, very helpful, and patient. Very happy with the system. 

I am so pleased with your system that I am already recommending your company to people. Your installation crew was great. They were very knowledgeable and professional. and their cleanup was immaculate! they were very neat and careful. Your office staff was great. When I called your service department, Cindy answered all of my questions. Your salesman was also very good. He answered my questions and helped me pick the correct spot to install your system. I am very please that I got your back up battery system because not even a week after you installed the system I lost power and thanks to the back up battery my basement stayed dry!

by property management and realtor. So happy the job wasn't as disruptive as I had been led to believe. Appears to be very good - the crew was neat and professional. Results were pretty much as predicted with minimal damage to finished wall.

We asked Sharon V. of South Windsor, CT. what did you think of our installation crew? " Quick, professional and friendly"

Hi Bill, Ed and I want to take this opportunity to thank you and the staff at Connecticut Basement Systems for your efficient, timely, courteous and professional help is solving the serious water problem that developed in our house ( a Raised Ranch) in Feb. 2011. From my first communication with Denise at the Call Center approximately 2.28.11, everyone was helpful. Denise arranged for you to come out that day to survey the problem. While you were in Niantic, Madison is not that close, and Ed and I were so relieved and greatly appreciated the efforts extended by you and Denise that made it possible for you to come so soon. You gave us a thorough introduction to the system we needed and we were not rushed or pressured in any way with regards to our eventual decision to go ahead with the sump pump system installation. While cognizant of our emotional and physical fatigue due to almost 2 weeks of round-the-clock pumping, your measured and calm presentation and answers to our questions greatly helped us when we needed it most. Your efforts to move up the date of the installation will not be forgotten by us any time soon. We thank you for that, and for Jen in Production's ability to move our installation date up to 3.7.11. The crew that did the installation were also courteous and professional and thorough. We lost our power about five minutes before they arrived, and as I answered the door in tears, the crew were solicitous and assured us they would wait "a while" to see if the power returned...which it did in about ten minutes. The crew was also fastidious in clean-up and other than new cement and the pump and its pipes, our garage and front yard did not even look like any project had been done!...another indication of a fine company at work. Your follow-up with us Bill was another indication of the thoroughness I spoke of earlier with regard to your professionalism and that of your company. Ed and I feel very secure with the system installed and the assurances Connecticut Basement Systems provides for maintenance and servicing of the system. So again, thank you all for helping one family save their family room, a bedroom and bath from total destruction by water. We are grateful.

We were very satisfied with the job Basement Systems did for us. The crew was great and listened to what we had to say. We were also very pleased that when we made some minor changes Basement Systems did not try to "nickel and dime" us.

Basement Systems did a great job on our home. The crew was on time and polite, the office staff was very professional, and the salesman gave an excellent presentation. After the job was done we had a slight cosmetic problem with one of the panels. I called Basement Systems on Saturday morning and the foreman came and fixed the problem before 11 AM on Monday. I was very pleased with the service they provided.

The crew was awesome! They were all very hard workers and they did not stop the entire day. I saw that the company operates very professionally and know you will be there for future service. I was very pleased from start to finish. Basement looks great and is much cleaner than before. I was very happy that the project only took one day to install!