Testimonials for Connecticut Basement Systems

The service was unbelievable! William went beyond in his service. I'd hire him if I had the chance!

I want to praise Dan for the install process -- I am extremely happy! Dan and Marz should be recognized!

We were both very happy with Lawrence. He went out of his way to make sure we were taken care of. If it wasn't for him my house would have flooded. 

Dear CT Basement Systems,  I found this old check going through some paperwork -- it reminded me of the awful problems we used to have with water in our basement. At first it was only when it rained heavily or for several days, but it got to where we had leaks almost every time it rained. We were trying to keep an office down there, along with my guitars & my wife's collections of what-nots; it got to the point that we had to move everything upstairs. I used to sit in my office at work while it was raining, wondering if the basement was flooding -- or waking up in the middle of the night to the sound of rain, going down to the basement, and finding the water seeping in. It just got worse and worse. Then we decided to call CT Basement Systems. I did most of the pre work, moving stuff around, making the 4' clearance around the parameter. The one Friday your guys showed up -- I got home from work and the dust & racket was unbelievable. But within an hour, they were done and with the clean up they did, it was like they were never there.  Except for the wonderful French Drain and sump system yo u installed. That was 14 years ago, and we have not had a drop in the basement since. Not during Sandy, not during horrendous rainstorms, not ever.  But what we really got was peace of mind -- during rainstorms, my wife and I still look at each other and say that calling CT Basement Systems was one of the best decisions we ever made.  So it may be a little late at 14 years, but your system has stood the test of time and we want to thank you for your wonderful project, your professional installers, and the peace of mind we now have -- who knew a cozy, dry basement would mean so much? 

Ailton Santos is the best!

Kyle Bulkey did an excellent job with explaining what needed to be done and any questions I asked! Very personable! Easy to talk to!

He did a great job and was a pleasure to talk to.

Chris Wilk and his crew were excellent! Chris led the operation with a work ethic you rarely see. All of them worked exceptionally hard and with focus, and they helped us with a few problems we had to figure out down there. Highest rating for Chris!

We were scheduled to have our basement drains done on October 17 and during the night before installation we lost power. The next morning we still did not have power and it looked like it could be multiple days before we were going to get it back. I called first thing in the morning to let them know and they said that they would be there with their own generator to do the job. It was a messy, rainy, cold day but they were there and did the work. My husband and I are very satisfied with the work and the professionalism of everyone: salesman Mick Foster, the receptionist, the work crew and Bruce Toth, who came out yesterday for a possible problem with the plastic covering (that turned out not to be a problem at all.) Bruce took the time to answer all our questions and even checked the drains and the sump pumps. (We have an iron issue in our area.) We're looking forward to a continued satisfactory experience with Connecticut Basement Systems.

Yes I am very pleased with the work completed here by your company. From start to finish everyone was very pleasant & professional. Very timely & responsive. CT basements may be the best performing “Business Model” that I have ever experienced. My compliments & thanks to all.

Dave Lorusso and the crew are to be commended - very professional. I will tell my friends about your company and you may use me as a reference.

To Whom It May Concern: Since I've had my basement waterproofed by Basement Systems it has been bone dry. No more pumping out, no more musty odor. It is now a pleasure to use my space downstairs. My biggest regret is, not having it done years ago. Thank you Basement Systems.

The information was explained well. Rick was very friendly and answered all my questions. Very professional work ethic. Extremely knowledgeable and informative. They crew was on time and very neat. I had my basement waterproofed by CT Basement Systems and was referred to Dr. Energy Saver for air conditioning. I will definitely reccommend your work to friends. 

My basement was flooded so I got the Basement Systems services. I checked out other brands but I like their salesman the best. He was more knowledgeable and cuts through all the minutiae. The contract says that the installation team will lay an exterior pipe 15 feet away from my house so the water will get pumped out. It was disappointing because that 15 feet was underneath my deck. The interaction with them was fine but I wished somebody would have said, "you realized this is going to do this to your garden." Nevertheless, the follow-up has been excellent. They were clean, quick, efficient and I can't ask for more than that. The basement system is doing what it's supposed to. It's pouring rain now but the basement is dry.

Dan was very pleasant and I was very pleased!