Serving Connecticut, Westchester and Putnam Counties

Testimonials

Testimonials for Connecticut Basement Systems

Our sales person gave me his cell number and checked on us during a really wet few days. He even responded to me at like 9:00pm when I texted that I was panicking about rising water. He was calm and just told me what I had to do. He worked to get our month long wait time for installation moved ahead. Unfortunately it only ended up being several days earlier then expected but still earlier. The lead guy was extremely friendly and made me feel very confident. He was honest and apologetic about the oil burner not working after the line was manipulated during work. He advised me what to do and waited for me to call our service provider (a huge snow storm was heading our way the next day!). Our oil company came a few hours later and all was a quick fix. Very pleased they did not leave my family without heat and hot water... Some would have to escape the responsibility. The team also spent time in the front yard to fix tire tracks made by their truck. Really just a very cohesive, polite, and very efficient team. I have already brought the company up to several friends that are having basement blues.
Margaret of New London, CT
Wednesday, March 16th
I am completely satisfied with the installation and the way the system works. I chose you for the job because you had good promotional materials and a great sales representative. He was very clear and helpful.
Andy D. of Yonkers, NY
Friday, June 24th
The Technician sent to my house this morning, David Hicks, did a very good job. I strongly recommend.
Francis A. of Yonkers, NY
Tuesday, November 26th
David did a great job and I highly recommend him!
Francis A. of Yonkers, NY
Thursday, December 19th
Couldn't praise you enough! You saved my basement!
Soraya M. of Yonkers, NY
Thursday, March 7th
Dan was a pleasure to have, and he explained everything really well.
Maryellen M. of Mt. Vernon, CT
Wednesday, February 13th
Rich I just wanted to take a moment to email and thank you and your company for an amazing job. The basement looks fantastic and everything has been addressed. That closed well is so much better than what I had and Garfield and his crew did a fantastic job of remedying my long standing issue. Thank you again and please pass on my thanks and praise to the powers that be. Patrick
Patrick M. of Pelham, NY
Thursday, April 2nd
Rich   I just wanted to take a moment to email and thank you and your company for an amazing job. The basement looks fantastic and everything has been addressed. That closed well is so much better than what I had and Garfield and his crew did a fantastic job of remedying my long standing issue.   Thank you again and please pass on my thanks and praise to the powers that be.   Patrick
Patrick M. of Pelham, NY
Monday, March 16th
I loved George's service. He was very kind, and very knowledgeable. 
Kim B. of Pelham, NY
Friday, August 14th
Sid and The Connecticut Basement Systems crew were top notch and very professional.
Brian B. of Bronxville, NY
Friday, June 22nd
First off, this is long overdue, but we were extremely happy with the work the team did on on our basement. The team was great and working hard to make sure everything was completed on time. Now we have an awesome space downstairs as well as an extra “bedroom”.
David M. of Eastchester, NY
Thursday, January 2nd
We bought our home in Hastings with a great deal of moisture in the basement and even spots of pooled water, particularly after the rain.  The water in the basement was almost enough to stop us from purchasing the home.  CT Basements installed French drains and the moisture system and it has made a dramatic difference.  The basement is now largely dry and accordingly it has become a more usable space.  We are grateful for the product/service they provided particularly given the lifetime warranty and knowledge that they are here if the water returns. 
Matt N. of Hastings-on-Hudson, NY
Monday, April 29th
Overall very satisfied with company.  I would recommend you to my friends and family.  
Chris D. of Dobbs Ferry , NY
That leaves Julie for last! You gave us wonderful suggestions, provided calm management (which kept us calm, and that was much needed), solved the big problems, was always their to listen to Kathy and I and kept everyone on task while keeping us, your customers happy. All that is pretty priceless also. 
Gerry and Kathy G. of Dobbs Ferry, NY
Wednesday, April 4th
Tibor was a great support, solving problems and getting things back on track. Very positive in his attitude and approach.
Gerry and Kathy G. of Dobbs Ferry, NY
Wednesday, April 4th
Total testimonials : 1559