Cisco

The tech was on time and services all three of our sump pumps. He walked me through the inspection and made suggestions on how I could improve the space and make it drier. He was not pushy and I felt as he genuinely cared and was not trying to sell me products and services that I didn’t need.

Johnny took the time to fully explain what was taking place and what issues he found. He made sure I understood how the system worked and what needed to be done to rectify the problems.

I am thoroughly pleased with each of the crew that handled the leaky pipe in our bathroom and replacement of the toilet bowls in our two bathrooms starting with Ron Marra who found the type and color of bowls we wanted and odered and had them delivered to our home saving me a lot of time and agravation. Julie Marra easily understood the leak problem and made all arrangements for everything that needed to be done. We were very pleased with Jim Cerasale who fixed the leak and replaced the two toilet bowls in good time. He was incredibly neat throughout working and after he was done he cleaned up the work area and removed all the debris including the two toilet bowls. Each of the crew, (Ron Marra, Juiie Marra and Jim Cerasale} were very personable and pleasant, All in all I would say AWESOME!

Did as quoted without add on cost. Technician was professional and polite.

Your rep who serviced our system was polite, friendly and informative. He seems to be a great employee in the CBS company. I hope you folks recognize this. I was very impressed with him.

CT Basement Systems did an excellent job waterproofing our basement. The team was professional, knowledgeable, and completed the work efficiently. They explained the process clearly and left everything clean when the job was finished. We're very pleased with the results and would highly recommend them to anyone looking for a reliable waterproofing company.

We were highly satisfied with their initial installation and they continued to over deliver with their service.