Meet The Team

Meet The Team

Josh Kroop

Connecticut Basement Systems

Title: Sales Consultant
Hometown: Guilford, CT
Josh Kroop from Connecticut Basement Systems

Josh has more than a decade of experience in the home improvement industry. Having spent the majority of his time with a major remodeling company, he has extensive knowledge in basement waterproofing & foundations, windows, siding, insulation & roofing. Josh brings a focused, intelligent approach to each job he is involved with and is a true professional.

Connecticut Basement Systems saw what an asset Josh would be to the company with his basement waterproofing & remodeling experience. He is a trusted and valued member of the Connecticut Basement Systems team and upholds the standards of the company. Josh has been thoroughly trained and has earned the highly esteemed title “CERTIFIED Waterproofing Professional” through the Basement Systems International Waterproofing Contractor Network.

Connecticut Basement Systems is the exclusive regional dealer and the International Headquarters for the Basement Systems International Waterproofing Contractor Network, a group of more than 400 of the best waterproofing and crawl space repair contractors in the world, who have exclusive access to patented products, comprehensive training and support through the international company

Josh enjoys meeting with homeowners and helping them solve their basement water problems, enabling them to get more out of their homes. With over a decade of basement waterproofing experience in Connecticut, Josh has seen almost everything imaginable below grade!

Google Reviews

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By Brian
Tuesday, May 12th, 2026
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Very high quality work - proactive service, great service staff.
By Bill Berman
Tuesday, May 12th, 2026
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George did a great job at both of my daughters houses.
By Rick Raucci
Tuesday, May 12th, 2026
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We’d used CT Basement Systems for a French drain system on our last house and we’d had a great experience, so I contacted them regarding work on our current basement. Sales consultant Vin Orsini came by, reviewed the space and all of our options, and emailed me a quote to review. Very efficient, thorough and professional experience.
By Cindy Searight
Monday, May 11th, 2026
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I had an appointment scheduled for today, May 9th and no one showed up. Since my appointment was on a Saturday, the main phone line was closed and no one picked up. In the two emails and two texts I received from them with appointment details there was no after hours line or way to contact them at all. I'm very disappointed in their service, and it is disrespectful that I book my entire afternoon to be home only to be blown off.
By Stephanie Everett
Saturday, May 9th, 2026
Company Reply
Stephanie, Thank you for taking the time to share your experience and for your feedback. We’re truly sorry that your appointment on Saturday didn’t go as expected and we understand how frustrating that feels. Our Service Manager is personally reaching out to you right away to resolve this and make things right. In the meantime, please know we take this seriously and appreciate you bringing it to our attention so we can improve. We value you as a customer and hope we have the opportunity to restore your confidence in our service.
Monday, May 11th, 2026
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Professional and fast service!
By Monique Govil
Friday, May 8th, 2026
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Awesome experience. Pleasant, polite, competent team of workers. The job was beautifully done, in a timely manner, and all for a fair price. I will hire them again!
By Gretchen Bushnell
Thursday, May 7th, 2026
Company Reply
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Did an excellent job but when it rains still get water underneath the repair
By Claudia Kurzyna
Thursday, May 7th, 2026
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Customer Reviews About Me

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By Joe S.
Watertown, CT
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By Christopher R.
Trumbull, CT
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By Debbie Z.
Middlebury, CT
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By Sacha R.
West Haven, CT
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Josh and his crew were very accommodating and efficient.
By Armand A.
North Haven, CT
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Josh was great, really explained everything well to us so...
By Todd B.
Simsbury, CT
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Very pleasant and professional
By Francesca L.
Branford, CT
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Especially courteous and efficient
By Ophra W.
Madison, CT
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Testimonials from customers I've helped!

Loved Josh! Read Full Testimonial
Bari R.
Fairfield, CT
I would highly refer anyone to CT Basement Systems. I would let them know how great the salesman and workers... Read Full Testimonial
Bob D.
East Haven, CT
We are very satisfied! Very happy to have a clean, dry crawl space. The crew was wonderful. They took great... Read Full Testimonial
Diane C.
Madison, CT

Videos from projects I was involved with

Case Studies I've worked on

Connecticut Basement Systems service area

Our Service Area

We service the following areas

We serve the following areas

Our Locations:

Connecticut Basement Systems
33 Progress Avenue
Seymour, CT 06483
1-203-405-4120
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Service Area
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