Abra started at Connecticut Basement Systems in 2019 with the title of Production Scheduler. She spent two years scheduling installations, answering customer concerns and questions, and working alongside the department to help achieve client satisfaction. Prior to this role, Abra has three years of office administrative experience, where she worked closely with scheduling and payroll duties.
In 2022, Abra began her role as Service Scheduling Coordinator in the Service Department, working directly with the Service team for duties pertaining to coordinating, scheduling, and existing customers. She has been thoroughly trained in Basement Systems Service Pro, Production Pro, and Dr. Energy Saver/Sales Pro classes within our Dealer Network.
Outside of her experience with CTBS, Abra was in a managerial role for over 15 years as a lead hairstylist, handling all scheduling, payroll, and billing responsibilities. Abra lives in Naugatuck and loves to spend time with her family and friends, including her two children Abram and Ada. She enjoys hiking with her family and her dog, Nymiera. Abra’s interests include classic horror movies, hair, and makeup.