Allan

Connecticut Basement Systems

Title: Assistant Production Manager / Senior Foreman

Hometown: Stratford, CT

_{Al has have been installing basement waterproofing and crawl space retrofit systems at this company since November 1992! Through the years, he has shown strong dedication and work ethic and prides himself on making every job, the best job. Being top installation foreman for many years, in 2009 Al was promoted to Production Manager of Connecticut Basement Systems.}

_{Al is an excellent team leader and one of the most knowledgeable employees at Connecticut Basement Systems. He enjoys meeting with homeowners and helping them achieve dry and healthy basements and crawl spaces, and adding value to their homes! Al loves working with people and loves his production team. One of his favorite things about his role here is working hands-on in customer's homes and seeing their smiles when he provides working solutions to their problems.}

_{Al is thoroughly trained and has earned the highly esteemed accreditation of "CERTIFIED Waterproofing Professional" through the Basement Systems, Inc. International Headquarters in Seymour, CT. He's excellent at finding quick, happy solutions to obstacles that may come up during a job. In general, he just loves to make our customers happy!}

_{Outside of work, Al loves being with his family. He likes sports and challenges; anything that makes you think!}

Had a new sump pump installed and have had an awful experience. The sump pump itself works, however, The installation team missed routing a hose back into the new well and our basement had a large water leak on day 1. They also forgot to leave the backup battery we purchased with the unit. The worst part is where they chose to route the new ejection site in the backyard. The new sump runs every 2 minutes and now we have a flood zone in the backyard that is overflowing into the neighbors yard. Where the water ejects from the house also floods immediately next to the house. We received conflicting reports from different people at CT basements, but most of them say there’s nothing they can do about it. So now we are stuck with a flooded yard which is inching towards the house, angry neighbors and another $5,000 bill to get the drainage fixed. Edit: added photos for reference.