Customer Reviews
About Me
  • By Chris
    Ridgefield, CT

    "Knowledgeable. Explained what the process would be."

    Customer Review

    By Chris
    Ridgefield, CT

    Knowledgeable. Explained what the process would be.

  • By Adam L.
    Fairfield, CT

    Customer Review

    By Adam L.
    Fairfield, CT

  • By George B.
    Monroe, CT

    "prompt professional service"

    Customer Review

    By George B.
    Monroe, CT

    prompt professional service

  • By Lorraine R.
    Shelton, CT

    "Rick was wonderful - informative and knowledgeable about what was necessary regarding my basement problem"

    Customer Review

    By Lorraine R.
    Shelton, CT

    Rick was wonderful - informative and knowledgeable about what was necessary regarding my basement problem

  • By Patricia M.
    Orange, CT

    Customer Review

    By Patricia M.
    Orange, CT

Testimonials
from customers I've helped!
  • "Your installation crew was the best representation and the most professional." Read Full Testimonial

    James W. of Westport, CT

    Customer Testimonial

              Your installation crew was the best representation and the most professional. I chose your company because you were the most experienced around the area.
    James W.
    Westport, CT
  • "I am pleased with the work and would recommend them to others!" Read Full Testimonial

    Robert D. of Fairfield , CT

    Customer Testimonial

              Connecticut Basement Systems installed a trench drain and sump pump in my garage to resolve an issue I was having with rain water entering the garage. Their quote was much lower than a competitors bid and they did the job as expected. There were no surprises. They scheduled the service, commnicated in advance to ensure I was aware they were coming and did quality work. The crew was professional and clean considering they had to break the concrete to install the drain. I am pleased with the work and would recommend them to others.
    Robert D.
    Fairfield , CT
  • "..Rick Raucci was very pleasant and professional.." Read Full Testimonial

    Amelia P. of Fairfield, CT

    Customer Testimonial

              My meeting with Rick Raucci was very pleasant and professional. He explained the pump features that I was looking for. I signed a contract to install a new pump and will have more feedback when the work is completed.
    Amelia P.
    Fairfield, CT
  • "Your team came out, and they sent the force..." Read Full Testimonial

    David G. of Trumbull, CT

    Customer Testimonial

              Just quick follow up- your team came out. They sent the force 3 men, 2 in training but they all worked well. Just wanted to say thank you and it is easy to work with you and your team.
    David G.
    Trumbull, CT
  • "I have been dealing with incompetent contractor for year..." Read Full Testimonial

    Nick M. of Newtown, CT

    Customer Testimonial

              Thank rich, I have been dealing with incompetent contractors for years.Please pas on to all, this was the best contractor experience in over 20 years... you guys and gals are great. Prompt, professional, did exactly what you said you were going to do and extremely clean and neat. Tanks again I will pass on to all I connect with.
    Nick M.
    Newtown, CT
  • "Hi, your team did such a great job they were..." Read Full Testimonial

    Deb S. of Newtown, CT

    Customer Testimonial

              Hi, thanks for your follow up. The team did a great job--professional, neat, thorough and gracious. Al took me through everything at the end of the job, so I think I'm in good shape, although I will definitely reach out as we experience the system when it is tested for real. Thanks again, Deb
    Deb S.
    Newtown, CT
  • "I cannot say enough about these wonderful people." Read Full Testimonial

    Tim B. of Sandy Hook, CT

    Customer Testimonial

              Hi Larry, I just wanted to send you a quick thank you for the great work and customer service your company has done for us. Right from Rick Raucci in sales, to Marcio Bahiense and his crew, to the help and insight from Ferdinand Gojani, and to Paul Zambrano and Traci Tripp in customer service. I cannot say enough about these wonderful people. Thanks, Tim Byrne P.S. I hope you had a great time in Baja and came home in one piece
    Tim B.
    Sandy Hook, CT
  • "Chose your company because of your salesman." Read Full Testimonial

    Ed H. of Milford, CT

    Customer Testimonial

              Overall experience excellent. Chose your company because of your salesman.
    Ed H.
    Milford, CT
  • "Thank you so much for everything, Rick!" Read Full Testimonial

    Matt W. of Bethlehem, CT

    Customer Testimonial

              Thank you so much, Rick! Everything's good. Sid and the guys were professional and attentive and did a great job.
    Matt W.
    Bethlehem, CT
  • "The crew was polite, neat, and took the time to explain things to me." Read Full Testimonial

    Patrick and Joann C. of Branford, CT

    Customer Testimonial

              The crew was polite, neat, and took the time to explain things to me. Rick Raucci was excellent. You have a great reputation. I've seen you everywhere!
    Patrick and Joann C.
    Branford, CT

Rick Raucci from Connecticut Basement Systems

Title: System Design Specialist

Hometown: Milford, CT

Rick Raucci from Connecticut Basement Systems

Rick graduated from Southern Connecticut State University in 1980 with a degree in Physical Education. He is a friend of the Sales Manager at Connecticut Basement Systems who sparked his interest in basement waterproofing while they were coaching their kids Little League team. Rick brings a focused, intelligent approach to each job he is involved with and is a true professional.

Connecticut Basement Systems saw what an asset Rick would be to the company with his positive and courteous outlook and brought him on board. After thorough training, Rick began with the company as a sales representative and was quickly promoted to System Design Specialist. He is a trusted and valued member of the Connecticut Basement Systems team and upholds the standards of the company. Rick has been thoroughly trained and has earned the highly esteemed title "CERTIFIED Waterproofing Professional" through the Basement Systems International Waterproofing Contractor Network.

Connecticut Basement Systems is the exclusive regional dealer for the Basement Systems International Waterproofing Contractor Network, a group of more than 300 of the best waterproofing contractors in the world, who have exclusive access to patented products, comprehensive training and support through the international company.

Rick enjoys meeting with homeowners and helping them solve their basement water problems, enabling them to get more out of their homes. He is an active member of his church and involved in coaching his kid's Little League team. Rick is also an avid sports fan.

Case Studies I've worked on:

Before and after photos from jobs I've worked on:
  • Waterproofing Installation in Scarsdale, NY
    Before
    Waterproofing Installation in Scarsdale, NY
    After

    This company in Scarlsdale, NY was in need of a new waterproofing method, as their old sump pump was beginning to back up, causing their basement to flood and become damaged. They needed a permanent solution, so they decided to give Connecticut Basement Systems a call!

    Our System Design Specialist, Rick Raucci, came out and quickly offered a full proof solution to their water damage problems. Kryz Wilk and his team came out, and they got right to work! They first installed our SuperSump along with the UltraSump back up battery. The SuperSump is a top-rated Zoeller pump, and is designed for high reliability and pumping. By adding the UltraSump back up, the battery-powered pump will come on automatically if the primary pump isn't doing its job for any reason. To make the space look cleaner and brighter, we went ahead and installed our CleanSpace Vapor Barrier. This will reduce moisture and humidity in the space, and will help seal out cold drafts this upcoming winter!

    This company now has a cleaner, much safer space, and we were happy to provide it to them! Give us a call TODAY for your free waterproofing estimate!

     

  • Basement Waterproofing in New Canaan
    Before
    Basement Waterproofing in New Canaan
    After

    This basement in New Canaan had severe mold and water damage to its walls and floors. The corner of this wall was turning black and spreading wider and wider. Ground water was building up behind the walls and up through the floor, causing the floor and walls to discolor. This homeowner wanted a basement that was waterproofed and rid of future problems. They gave us a call at Connecticut Basement Systems and we turned their basement into a healthy, clean space. We installed our SuperSump sump pump. It is an industry leading pump equipped with its own backup battery. Giving you peace of mind in case your power were to ever go out you don't have to worry about the SuperSump not working, because it will automatically keep preforming. It offers an effective and reliable solution to your basement water issues. This homeowner couldn't be happier with his new waterproofed basement , now equipped to take on potential water flowing in.

  • TrenchDrain Installation in Norwalk, CT
    Before
    TrenchDrain Installation in Norwalk, CT
    After

    To stop water from flowing through the doorway of this home, our team installed the TrenchDrain grated draining system along the edge of the entranceway. TrenchDrain resembles half of a basement drainage pipe, with a grated opening fitted snugly on top. The grate is flush or slightly below the floor, eliminating any tripping hazard. After the cement finishes drying, the owners of this home can be confident that no water will leak through their doorway any more. 

  • TrenchDrain Installed in West Haven, CT
    Before
    TrenchDrain Installed in West Haven, CT
    After

    Water used to flood this basement through the hatchway door, especially during heavy rainstorms. To prevent this, we installed the TrenchDrain grated drainage system. It is uniquely designed to span doorways, hatchway entrances, and similar entryway doors. Any water passing over the drain is collected through the openings and redirected to the sump pump. The homeowners don't have to worry abou basement flooding anymore!

  • SilverGlo and CleanSpace in Woodbury, CT
    Before
    SilverGlo and CleanSpace in Woodbury, CT
    After

    This Woodbury crawlspace was dark, dirty, and let in a lot of air and moisture. The homeowners were unhappy with the condition of their crawlspace and wanted it to be upgraded to have an efficient home. They did some research and decided to give Connecticut Basement Systems a call to help find them a solution!

    The solution for this basement was to install SilverGlo, Rim Joist Insulation, and CleanSpace Liner in this crawlspace. The SilverGlo will properly insulate the crawlspace and the Rim Joist Insulation will prevent any air or moisture from entering the space. The dirt floor of the crawlspace was concealed with a CleanSpace Liner. Not only does this liner make the crawlspace look clean and fresh, but it seals away odors while preventing mold and rot. 

    The after photo shows the crawlspace transformation, incredible! Now these homeowners can enjoy a clean, dry crawlspace that makes the whole home efficient!

    Need a crawlspace upgrade? Give Connecticut Basement Systems a call today for your FREE estimate! 1-800-541-0487

  • WaterGuard System in East Haven, CT
    Before
    WaterGuard System in East Haven, CT
    After

    This East Haven homeowner had trouble with water entering his basement. The constant flooding would leave his basement very damp with a musty odor. He wanted to find a solution that would keep his basement dry so he would not have to deal with a flood every time it rained. He decided to give Connecticut Basement Systems a call, knowing that they are the experts in all things basementy. 

    On the day of the appointment, our System Design Specialist Rick Raucci, arrived at the home to give a free home evaluation. He concluded that the best solution would be to install a WaterGuard system, which will waterproof the basement. The homeowner agreed to the solution and with no time to waste, we sent Marcio Bahiense and his production team to begin the installation process.  

    In order to install a WaterGuard System, the perimeter of the basement floors need to be dug up. The WaterGuard is placed along the perimeter of the basement and is back filled with gravel. This allows water to flow through the WaterGuard System and the gravel instead of entering the basement. Lastly, the perimeter of the basement is paved over with cement to close up the system, as seen in the after photo.

    The homeowner decided to get a SuperSump pump, which pairs perfectly with the WaterGuard System. The SuperSump Pump is where the water channeled by the WaterGuard System is poured into. The SuperSump pump takes that water and drives it away from the home through a discharge line, keeping the basement dry all year around.

    Now, this East Haven homeowner enjoys a dry basement and a peace of mind during every rain fall. 

    Wet Basement? Give Connecticut Basement Systems a call today for your FREE estimate! 1-866-898-1530

  • WaterGuard System in Hamden, CT
    Before
    WaterGuard System in Hamden, CT
    After

    This Hamden basement before photo is a great example of how unwanted water can cause an area to look terrible and unwelcoming. The homeowner did not appreciate the water that was making his valuable basement unusable. He wanted a solution to keep his basement dry all year around and decided to give Connecticut Basement Systems a call! 

    On the day of the appointment, our System Design Specialist, Rick Raucci, arrived at the home to give the homeowner a free home evaluation. He concluded that a WaterGuard System paired with a TripleSafe Sump Pump would be the perfect solution for all of the homeowner’s concerns. The homeowner agreed and with no time to waste, Cisco Berrios and his production team started on the installation process.

    The WaterGuard System is installed around the perimeter of the basement walls back filled with gravel. Once installed, it is paved over with cement, as seen in the after photo. This system will channel the water internally and lead it to the sump pump. The homeowner decided to install a TripleSafe Sump Pump to direct the water away from the house. With the combination of these two products, the basement should not experience any more floods. 

    The homeowner is extremely happy with his waterproofed basement and can now utilize the open space efficiently!

    Wet Basement? Does this before photo look like your basement? Give Connecticut Basement Systems a call today for a FREE estimate! 1-800-541-0487

  • TrenchDrain Installation in Hamden, CT
    Before
    TrenchDrain Installation in Hamden, CT
    After

    This Hamden basement had apparent water issues, causing the area to be unusable. It was not ideal for the homeowner to walk down his stairs and be welcomed by a wet floor. He knew something had to change and decided to give Connecticut Basement Systems a call to find a solution.

    The day of the appointment, Rick Raucci arrived at the home to give a free home evaluation. He concluded that a WaterGuard System paired with a TripleSafe sump pump would be the perfect solution. With the homeowner’s approval, Cisco Berrios and his production team quickly went to work.

    They installed a WaterGuard System and TripleSafe sump pump in order to keep the water out of the basement. To prevent incidents like the one in the before photo, we installed TrenchDrains where needed. One was installed in front of the stairs to ensure that water does not pile up and is properly drained. 

    Now, the homeowner enjoys a dry basement and could not be happier! 

    Wet Basement? Does your basement look like the one in the before photo? Give Connecticut Basement Systems a call today for your FREE estimate! 1-800-541-0487

  • SuperSump Installation in Goshen, CT
    Before
    SuperSump Installation in Goshen, CT
    After

    Before we arrived, this basement was always damp. We installed a SuperSump sump pump system. The SuperSump includes a powerful Zoeller ⅓ horsepower cast-iron sump pump, capable of pumping 2,500 gallons of water per hour out of the basement. Once the cement finishes drying, the owners of this home wil have a waterproofed basement for years to come! 

  • FlexiSpan in Southington, CT
    Before
    FlexiSpan in Southington, CT
    After

    This Southington home had a crack in its basement wall that was seeping water which caused the homeowner to become concerned. Wanting a permanent solution to this problem, she decided to contact the experts at Connecticut Basement Systems. 

    The solution for this wall crack was to install FlexiSpan. Unlike hydraulic cements and epoxies, the special polyurethane polymer sealant used for this system will never dry our or re-crack due to the natural movement of the foundation wall over long periods of time. After installing the entire system, the wall crack was permanently sealed and the homeowner was relieved that she did not have a leaky wall crack in her basement! 

    Have a wall crack in your basement? Give us a call at 800-541-0487 to schedule your free, no-obligation estimate! 

     

  • TrenchDrain Grated Drainage System in West Hartford, CT
    Before
    TrenchDrain Grated Drainage System in West Hartford, CT
    After

    Water used to flood this basement through the hatchway on rainy days. To prevent water from entering the home, our team installed the TrenchDrain grated drain along the basement enterance. Any water passing over the drain is collected through the openings and redirected to the sump pump. The homeowners can have peace of mind during rainstorms now!

  • Basement Waterproofing in Pawcatuck CT
    Before
    Basement Waterproofing in Pawcatuck CT
    After

    In this Pawcatuck house, heavy rains always resulted in water in the basement much to the homeowners' dismay. At first, the homeowners bought two off-the-shelf sump pumps but when that didn't solve the problem effectively, they decided to call the experts at CT Basement Systems. We installed our WaterGuard French Drain System, which collects leaking water from the walls, features an anti-clog design, is installed out of the "mud zone" and includes a written lifetime warranty.

    Once any leaking or seeping water is collected by the drainage system, it now automatically drains into the TripleSafe Sump Pump System, our premier sump pump solution. The TripleSafe, like the name implies, has three pumps. The first pump does the initial pumping when there is any water in the basement; if there is too much water for the first pump to handle, then the second pump kicks in. If the power goes out (it does happen!), the battery-powered third pump turns on and is able to pump enough water to fill half a swimming pool!

    The homeowners can rest assured that they will no longer have water problems in their basement!