Meet The Team

Meet The Team

Rick Raucci

Connecticut Basement Systems

Title: Sales Consultant
Hometown: Milford, CT
Rick Raucci from Connecticut Basement Systems

Rick graduated from Southern Connecticut State University in 1980 with a degree in Physical Education. He is a friend of the Sales Manager at Connecticut Basement Systems who sparked his interest in basement waterproofing while they were coaching their kids Little League team. Rick brings a focused, intelligent approach to each job he is involved with and is a true professional.

Connecticut Basement Systems saw what an asset Rick would be to the company with his positive and courteous outlook and brought him on board. After thorough training, Rick began with the company as a sales representative and was quickly promoted to System Design Specialist. He is a trusted and valued member of the Connecticut Basement Systems team and upholds the standards of the company. Rick has been thoroughly trained and has earned the highly esteemed title "CERTIFIED Waterproofing Professional" through the Basement Systems International Waterproofing Contractor Network.

Connecticut Basement Systems is the exclusive regional dealer for the Basement Systems International Waterproofing Contractor Network, a group of more than 400 of the best waterproofing contractors in the world, who have exclusive access to patented products, comprehensive training and support through the international company.

Rick enjoys meeting with homeowners and helping them solve their basement water problems, enabling them to get more out of their homes. He is an active member of his church and involved in coaching his kid's Little League team. Rick is also an avid sports fan.

Google Reviews

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By Brian
Tuesday, May 12th, 2026
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Very high quality work - proactive service, great service staff.
By Bill Berman
Tuesday, May 12th, 2026
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George did a great job at both of my daughters houses.
By Rick Raucci
Tuesday, May 12th, 2026
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We’d used CT Basement Systems for a French drain system on our last house and we’d had a great experience, so I contacted them regarding work on our current basement. Sales consultant Vin Orsini came by, reviewed the space and all of our options, and emailed me a quote to review. Very efficient, thorough and professional experience.
By Cindy Searight
Monday, May 11th, 2026
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I had an appointment scheduled for today, May 9th and no one showed up. Since my appointment was on a Saturday, the main phone line was closed and no one picked up. In the two emails and two texts I received from them with appointment details there was no after hours line or way to contact them at all. I'm very disappointed in their service, and it is disrespectful that I book my entire afternoon to be home only to be blown off.
By Stephanie Everett
Saturday, May 9th, 2026
Company Reply
Stephanie, Thank you for taking the time to share your experience and for your feedback. We’re truly sorry that your appointment on Saturday didn’t go as expected and we understand how frustrating that feels. Our Service Manager is personally reaching out to you right away to resolve this and make things right. In the meantime, please know we take this seriously and appreciate you bringing it to our attention so we can improve. We value you as a customer and hope we have the opportunity to restore your confidence in our service.
Monday, May 11th, 2026
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Professional and fast service!
By Monique Govil
Friday, May 8th, 2026
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Awesome experience. Pleasant, polite, competent team of workers. The job was beautifully done, in a timely manner, and all for a fair price. I will hire them again!
By Gretchen Bushnell
Thursday, May 7th, 2026
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Did an excellent job but when it rains still get water underneath the repair
By Claudia Kurzyna
Thursday, May 7th, 2026
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Customer Reviews About Me

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RICK RAUCCI : I WISH I COULD GIVE HIM A 10 INSTAD OF JUST A...
By Linnie P.
Stamford, CT
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Knowledgeable. Explained what the process would be.
By Chris
Ridgefield, CT
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By Adam L.
Fairfield, CT
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prompt professional service
By George B.
Monroe, CT
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Rick was wonderful - informative and knowledgeable about...
By Lorraine R.
Shelton, CT
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Testimonials from customers I've helped!

This note is an appreciation of Rick's time and professional approach and help... Read Full Testimonial
Jakub P.
Maspeth, NY
Sid the foreman and his two assistants were with out a doubt, the most hardest working team I’ve ever... Read Full Testimonial
Bob C.
Somers, CT
I am extremely satisfied with everything that happened, start to finish. I felt my initial consultation from... Read Full Testimonial
Chris O.
Old Greenwich, CT
Your installation crew was the best representation and the most professional. Read Full Testimonial
James W.
Westport, CT
I have been dealing with incompetent contractor for year... Read Full Testimonial
Nick M.
Newtown, CT
Hi, your team did such a great job they were... Read Full Testimonial
Deb S.
Newtown, CT
I cannot say enough about these wonderful people. Read Full Testimonial
Tim B.
Sandy Hook, CT
I am pleased with the work and would recommend them to others! Read Full Testimonial
Robert D.
Fairfield , CT

Case Studies I've worked on

Connecticut Basement Systems service area

Our Service Area

We service the following areas

We serve the following areas

Our Locations:

Connecticut Basement Systems
33 Progress Avenue
Seymour, CT 06483
1-203-405-4120
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