Jorge is a professional Service Technician with Connecticut Basement Systems.
Jorge lives in Ansonia, CT with his wife, Ada. He has three children.
Google Reviews
By Anne Bingham
Monday, May 18th, 2026
Company Reply
Thank you for the 5-star review Anne!
Wednesday, May 20th, 2026
By Justin Galletti
Monday, May 18th, 2026
Company Reply
We appreciate the 5-star review. Thank you Justin!
Wednesday, May 20th, 2026
Bruce was the tech at the site. He was excellent ; knowledgeable and answered all my questions. He was willing to go beyond just servicing but also repaired an outside leak. He also adjusted my dehumidifier to make it more efficient. He is an asset to your company.
By Deane Beverly
Thursday, May 14th, 2026
Company Reply
Thank you for your 5-star review Deane. We appreciate you!
Thursday, May 21st, 2026
By Brian
Tuesday, May 12th, 2026
Company Reply
Thank you for the 5-star review Brian!
Thursday, May 21st, 2026
Very high quality work - proactive service, great service staff.
By Bill Berman
Tuesday, May 12th, 2026
Company Reply
George did a great job at both of my daughters houses.
By Rick Raucci
Tuesday, May 12th, 2026
Company Reply
Thank you Rick! We appreciate you taking the time to give us a 5-star review!
Thursday, May 21st, 2026
We’d used CT Basement Systems for a French drain system on our last house and we’d had a great experience, so I contacted them regarding work on our current basement. Sales consultant Vin Orsini came by, reviewed the space and all of our options, and emailed me a quote to review. Very efficient, thorough and professional experience.
By Cindy Searight
Monday, May 11th, 2026
Company Reply
Cindy,
Thank you for being a loyal customer! We appreciate the 5-star review.
Thursday, May 21st, 2026
I had an appointment scheduled for today, May 9th and no one showed up. Since my appointment was on a Saturday, the main phone line was closed and no one picked up. In the two emails and two texts I received from them with appointment details there was no after hours line or way to contact them at all. I'm very disappointed in their service, and it is disrespectful that I book my entire afternoon to be home only to be blown off.
By Stephanie Everett
Saturday, May 9th, 2026
Company Reply
Stephanie,
Thank you for taking the time to share your experience and for your feedback. We’re truly sorry that your appointment on Saturday didn’t go as expected and we understand how frustrating that feels.
Our Service Manager is personally reaching out to you right away to resolve this and make things right. In the meantime, please know we take this seriously and appreciate you bringing it to our attention so we can improve.
We value you as a customer and hope we have the opportunity to restore your confidence in our service.
