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Serving Connecticut, Westchester and Putnam Counties

Reviews

Job review from in Norwalk, CT 06851 on 12/04/18

Overall Rating:

5  out of 5
Our Overall Service
Call Representative
Sales Process
Our Installation Crew

I had had no problems with the install from 2015 - nice dry basement! - but over time an issue did present itself: through the middle of the floor water was coming up through a crack after a period of heavy rain. George (Jorge) made a visit in Oct 2018 to check on things and service the sump pumps. He wrote down a plan and he and Dan returned today to fix the water issue. They did an amazing job: speedy, precise, courteous and neat. I am looking forward to a return to a nice dry basement office! Many thanks guys!!

The Cleanup Process

Dan and George cleared out all the concrete debris, and after putting down the cement checked the site twice to make sure everything was good. He even swept the steps to the basement!

What made you choose our company:

Initially when I moved here with my family there was another wet basement system in place. It failed to make a followup visit when we bought the house or return calls. Connecticut Basement Systems was refereed to us by the now-separate radon abatement company with the same name. Glad we made that call!!

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