Testimonials for Connecticut Basement Systems

A year ago I called for a free-estimate on a sump pump install. Cynthia came at the scheduled time and was very thorough with the estimate and answered all my questions. I told her that I needed to get finances in order before scheduling an install. She did follow up with me, but there was no pressure. A year later, I did call to schedule the install. The two installers were on time, very professional and very, very neat! The project was completed in several hours and I now feel the security of knowing that I am prepared and will not have a flooded basement as has happened before. Thanks for your great work. I have recommended your services to a number of friends & co-workers.

I'm very, very impressed. Catrell was very polite and went above and beyond I asked. I'm extremely pleased. 

Bruce was digging a trench in 90+ degree weather for six hours. Not only am I extremely impressed, but I'm so happy with the outcome. 

I am so happy your company could come out so quick. I loved Marj -- he was so polite, knowledgeable, and replaced the proper equiptment. I'm so happy!

I was very happy with Tyler's service, he did an excellent job!

Jesse Romano was excellent!

Everything is dry. Not a drip since the install.

I am impressed with his professionalism and knowledge. Very clean!

Bruce went above and beyond, I was so pleased! Bruce was exceptional! He stayed until it was fixed. 

Bruce was extremely professional when answering all the questions I had. I had a great experience talking to him!

Prince is 110 out of 100! He's nice, kind, patient, and informative - didn't feel rushed! 

The installation crew sent to our home was absolutely amazing. They did an excellent job, were very professional, we made the job harder for the installers and they still got the job done. We recently had our driveway repaved and asked them to park on the street, we know this was a pain but they did not complain, they did the job, and we are extremely thankful!

Ismael did a great job of explaining everything to me, and was very thorough throughout the project. 

Connecticut Basement Systems did a perfect job! The installation crew was the best. BJ found out I only needed 1 Flexispan. He called and got a refund for the second, unnecessary crack. He didn't have to do that, but he went above and beyond. He called 2 days before, and was very plesant to talk to. I have done business with your company since 1989, and 1 pump has lasted 32 years. You are truly All Things Basementy! 

Mike was thorough and explained in detail the work he had done.