Testimonials for Connecticut Basement Systems

I could not be happier with the job you did for me!!! Your installation crew was great and quick. Your office staff was fantastic! And your salesman and his presentation was informative and helpful. The clean up was great! I chose you because there is no hoopla, just pure professionalism, you know your work & do it well. You have built a great company and that is obvious. Also thank you for the $200 coupon, that was a welcome pleasant surprise.

I am very satisfied with the job. The whole experience was good. Your installation crew did a great job and your office staff and salesperson were informative and professional. You repaired a crack in my foundation and if I ever have any further water issues I will certainly not hesitate to call again.

If someone in the future who needs basement work done I would recommend CT Basement Systems.

polite and professional staff.

Excellent work done...

Dear Mr. Janesky:   Most people will write to complain but few take the time to say thank you and acknowledge a job well done, which is the purpose of this letter.   I am a resident of Far Mill Condominiums in Stratford. On Thursday, January 16th, Basement Systems came to my unit to correct a water problem. It was handled through Imagineer's, our property management company. However, I want to comment on my behalf that this job performed was a "class act". It was obvious that the Senior Forman, Krzystof Wilk, and his two co-workers cared about what they did...They had pride in their work. Water in itself is disruptive. I was apprehensive about the work being done. I feared the disruption as well as what to expect. Your company takes great pride in what they do and kept the disruption to a minimum. As the owner you should be proud!   I am a volunteer in the office for the past eight years at the Valley United Way so I know well about your reputation and all that you do for the community. On Behalf of myself, I want to personally say thank you. As a volunteer, I am always told by the Valley United Way that I make a difference - well you made a difference in my life. For that I am most thankful.    Please extend my thanks and appreciation to Krzystof and his staff.

Dear Larry, Just a note to say WOW! and also to thank you for Todd and Allen and the crew who came to our home. We were totally amazed on how hard the men worked and kept going! I watched in awe as your men hauled barrels of concrete out and bags of concrete into the cellar. As for the entire job, wow! Neat, clean, and well done. I am thrilled that my husband will no longer sweep water into a sump pump. I've seen you work at my sister-in-law Joan in Milford and also a great job done. From meeting you a while ago, to Todd, to your foremen and workers I say thank you for a job well done, and very neatly too. You really do care about your customers. You will be highly recommended to all my neighbors and friends.

Hello, and thank you for your business. I had called a while ago, complementing your workers from the job they did at our home. We were amazed with their work, cleanup, and results. Thank you again! I've just wanted to remark on your Service Technician Brendan Murray who came exactly at the time he said and again did what had to be done, and again it was neat and clean. We just are amazed at your staff and how they come, do their job, clean up, and finish. We will not have any problems referring your business to anyone who can use your work. Thank you again!

Dear Larry, Thank you for your business. I had called a while ago, complimenting your workers for the job they did at our home. We were amazed with their work, cleanup, and result. Thank you again! We just wanted to remark on your Service Technician Brendan Murray, who came exactly the time he said, did what had to be done and was neat and clean.  We are just amazed at your staff and how they come, do their job, clean up, and finish. We will not have any problems referring your business to anyone who can use your work. Thank you again!

Everything was great! I am happy with the job, and the installation was very good.

I just want to thank you for your outstanding  and phenomenal job on my basement and of course Eric as well. Highly recommended. I actually took a picture and send it to all my friends, co workers even  to my boss at Pfizer. They are all impressed on the outcome of my basement. Job well done. I also want to thank you for your quick response on all my concern. Again thank you for your professionalism . As I told you I am going to have a big party at my house  in a couple of weeks and I cannot wait till everyone sees it.

I was very impressed with Chad's courteous attitude and professionalism. 

I really liked Ismael and definitely would like to request him in the future. I would recommend him for anyone who needs work done. I was extremely pleased.

The crew was the best, they did an excellent job and cleaned up everything! They worked very hard and did the job in a timely manner. The foreman was great too. I cannot say enough times how great they were! 

Mr. Janesky I am writing this letter to inform you how impressed I was with hiring your company to perform basement waterproofing in my home. After recently securing a home equity loan to complete major home improvements, phase 1 of my project was to waterproof my basement which is prone to water leaks. As any homeowner would do I began obtaining estimates for the waterproofing. I made an appointment with your company for an estimate at which time I met with Joe Pascarella. Joe was very professional and knowledgeable with Basement Systems product line. He also did not try to sell me the Brooklyn Bridge. He knew exactly what my needs were for my water problem. His presentation was outstanding and very impressive and I had my proposal that same day. I felt very secure dealing with Joe. I want to let you know that I met with two other waterproofing competitors who did not meet the professionalism that Joe had set. One company was a one man operation of which he was an hour late for the scheduled meeting for the estimate. I requested a written proposal which did not arrive until about a two or three weeks later after the meeting. I received another estimate from another waterproofing business but the salesman did not appear to have a working knowledge of his companies product line. During the meeting the saleman was reading from what appeared to be a sales training outline guide. After hiring your company the work was completed by Garfield and his crew. They were excellent and very hard workers finishing in one day. They were right on time actually arriving a little early. They also did not seem to mind me being a nosy homeowner as periodically I would go downstairs to see how the waterproofing system is installed. Upon completion of the job I was impressed with the clean up as my basement is cleaner now than it was before they started the job. Respectfully, Dave W.