Testimonials for Connecticut Basement Systems

I chose your company based on your experience throughout the years. Your installation crew were hard workers, and Jason Wood's presentation was great. I am very satisfied with the job.

Greg, I am so happy with the installation! I just looked over the work and it actually far exceeds my expectations. I have never seen my water pipes dry under there in the fifteen years we've been here. And the dehumidifier has only been going a few hours so far! The installation looks great and high quality. The crew you sent were very professional judging by their work. I am so glad we got the full package. I have high hopes for a warmer floor this winter because of the all the sealing. You can use me as a reference for anyone who asks about your services.

Jeff was very courteous, knowledgeable and professional. Good all around guy.

I was very happy with the service Scott performed. 

I have your system and had Bill as my service person. He was efficient, on time, thorough and professional. My compliment on having such a valuable employee. 

Jeff did a terrific job! I was happy to have my house left n Jeff's care!  

Dan quickly solved the problem. He was professional, kind and courteous. 

Extremely pleased with the terrific Sump Pump annual service performed by John Landry. John was thorough, efficient and polite ... providing a great customer experience.

Catrell was extremely professional and prompt! Exactly what I needed for the job.

Dan Oestreich was the best service guy we've had! He was awesome!

The service... everything was terrific! Dallas was excellent! 

Very happy with Bruce and his patience and thoroughness. 

It was the day of closing on a little house in Fairfield, CT. That was the day it decided to rain truckloads of water which immediately found its way into the basement of this house - 4" worth. Well, the Buyers did their final walk through and came out very discouraged. I, as the listing agent was called and informed of the wet basement. I spoke with the Sellers' attorney and we decided to contact Connecticut Basement Systems and spoke with an operator who was very understanding and told me that the company had already scheduled 100 appointments that day. Becoming discouraged, I asked if there was someone I could speak to just to give me some guidance. She took my phone number and said she will have a tech call me back. Low and behold, he did call me. He understood the importance of losing a closing for the Sellers and Buyers. He scheduled an appointment to meet me at the property the very next day to ascertain what needed to be done to "fix" the problem. He did it right on the spot, called the office and scheduled the installation for the very next day. That is why I always call Connecticut Basement Systems first. They understand the frustration there is with a wet basement. Thanks for a great job completed in one day!

The basement was left very clean, almost like they had never been there!

I want to sincerely compliment Steve's punctuality and his attention to detail!