Testimonials for Connecticut Basement Systems

I am extremely satisfied with everything that happened, start to finish. I felt my initial consultation from you was informative, honest and efficient. In the interim, I thought the communication from your company to me in terms of the steps I needed to take for prep and install was exceptional and as a result I was fully prepared (probably overly so) for the crew to come in and do their work. And finally, yesterday's install. I wouldn't have believed that they finished it in one day unless I saw it with my own eyes. The quality of their work was fantastic, so it seems so far at least after 12 hours, and they were extremely friendly when I bugged them with questions. Even as they were leaving well past 7pm, they even were courteous enough to sweep and clean the basement steps on their way out. Small details like that speak volumes in terms of the quality of work and care that was taken on the big stuff.   For what can be - I'm sure- a usually stressful situation for both you guys and the homeowner based on the labor and cost involved, I thought CT Basement Systems handled it with empathy and beyond professionally.   Based on my experience, I will absolutely recommend you to anyone, and will absolutely use you again if any further upgrades or repairs are necessary.

We were very happy with Dan, he comes annually for our maintenance. 

My appointment went perfectly. I would easily rate Steve a 10/10 person to work with. I could not be happier!

I'm extremely happy with Brandon's visit! I would use your company again in a heartbeat!

Doug is wonderful!

Cary, I can truly tell you were a business owner for many years, your professionalism is incredible. Thank you for all of your help and for sharing your basement knowledge.

Dan is fabulous! He was professional, polite and amazing guy! 

Thank you for sending Jorge Rodriguez to perform our sump pump maintenance.  He was very professional and spent quality time working on our pumps with clear explanations.  We will follow up at a later date with our dehumidifier.

Rob Anderson is a true profession! Courteous and competent!

Prince was a pleasure to have at our home. He explained everything he was doing in detail and answered any questions I had.

Bruce is excellent! Very professional and thorough! 

Ferdinand was a pleasure and just great! Very informative! 

Dan was very patient, helpful and did not rush me. He explained the process for me to understand. 

He is the most polite individual ever! Very sweet, kind, professional and personable! 

I thought Ismael was fabulous!