Testimonials for Connecticut Basement Systems

I think your crew is professional and courteous. I am very satisfied with the job performed.

They allowed me extra time to inspect the job and were willing to caulk loose spots along the wall edges that I thought were too loose.

I never got a chance to say thanks for taking care of the problem with my Sanidry. Justin Jaffer took care of everything and made sure that I was/am up and running. The new unit is working perfectly and the difference in the humidity level in my basement is striking - exactly where it is supposed to be. Clearly, the original unit was not working properly (since the humidity level never got to where it is now), but now all is well and we couldn't be happier. You can be sure that we will recommend Connecticut Basement to our friends.

Bill is an excellent fellow who goes beyond all expectations. I will request him in the future! 

Max is just fabulous! He sure did build a good rapport!

Dan answered all my questions and was extremely helpful and informative. 

David went above and beyond servicing my system, very satisfied! 

The tech and helper were very efficient and did exactly what needed to be done. I am very happy now with my basement which I was not before they came.

Bruce is fabulous! Always does an extremely good job for my family. He's so professional, personable, and all around a great person and worker. 

The basement looks great. Sheldon is awesome. Thanks again.

To all, Thank you for the amazing work you all contributed to getting my basement set up with drains, pumps, and a dehumidifier!! I was overwhelmed by hurricane Ida. As a recent widow, imagine my horror watching 18 inches of water come into my basement from ground water on one side and the river from the other.    I had three quotes and although your cost was a bit higher than one, the care and thoroughness of the presentation and quality of the work he showed made it an easy choice.  I am thrilled with the results.     The original installation time did seem a bit distant and I was concerned about another downpour.  However my interaction with Jen Raccio was the icing on the cake!!! She was so kind and accommodating. She reached out to me to move the scheduling of the project up by a month. Her kindness reassured me that this was definitely the right company to help me.    So far two projects have been completed and they are both of such good quality. We have a third project scheduled as a result of the excellence of the previous work and your staff.     Happy New Year and thanks Don and Jen and your staff. Best regards.

Tony came to my house to evaluate water in a section of my basement coming up between the floor boards. He spent quite a bit of time analyzing the pitch of the floor and then discovered a leaking water heater in the adjacent utility room that he thought was the root cause of the problem. Not the foundation. The water heater was replaced and the leakage and water in the adjacent room dissipated. He was quite knowledgeable!

Customer was so happy with Dallas, very knowledgable and solved the problem. 

Patrick called on Sunday and Lauren called him at 8:05 Monday morning, perky, made him know his call was important, and got Vin out ASAP. 

Patrick called on a Sunday - Joi answered welcoming, was organized, and made him feel that his all mattered!