Dear Mr. McCarty,
I wanted to write to you to let you know what an asset Gary Meglino is to Connecticut Basements. Gary came out last Monday, April 23 to assess our waterproofing needs and give me an estimate. From the phone call the night before to confirm our appointment to his follow-up call after his visit, every aspect of my interactions with Gary confirmed that Connecticut Basements is a company I would like to give my business to. He was professional, personable, and informed. I really felt educated after his visit about the products Connecticut Basements offers and what options were available to me. With his presentation of the product samples and videos, I really felt like I knew exactly what I would be getting from the installation. Gary was so patient in entertaining all of my questions and gave thorough answers. When he sensed that I would be reluctant to do a full-perimeter installation, he quickly adjusted the quote to fit our priorities. Although we are taking some time to see if some exterior modifications will help to alleviate our water problems, if we do decide a waterproofing installation is necessary, based on my interactions with Gary, we would have full confidence in having Connecticut Basements complete the job.
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