From day one they were very professional and courteous. I sent my inquiry in via the website and got a call back the same day. The office schedules an inspection and in the mean time, they mail an information package and educational book.
Of the six companies I had come to see the space and give me their proposal, Connecticut Basement Systems inspector, Ralph, came with no pressure. He presented to me their solution to solve my issues and didn't try to upsell me on anything.
The crew arrived on time as promised. They worked very efficiently and hard.
The foreman would periodically come get me and show me what they were doing and explain why.
At the end of the job the space was left broom-swept clean and neat.
No more wet basement and the dehumidifier is working much more efficiently and running less. The house feels less humid upstairs and the basement space looks better too (clean space is white!)
Connecticut Basement Systems comes highly recommended!
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