Connecticut Basement Systems Reviews and Ratings

Thank you Connecticut Basement Systems for being flexible in getting to us in a timely manner and doing a great job.

everything went as planned and the staff was efficient, showed up on time. the salesperson (Tom) explained the process thoroughly and the video was very helpful. I called him and he called me right back several times. All in all, a very good experience.

They arrived as scheduled and installed as requested. They cleaned up the work site and were polite.

You are not the most inexpensive company to work with however your guarantees and sales representative made you our first choice. Further, Your crew had the utmost patience with us when medical situations for a family member caused us to postpone our installation date 4 times! Your sales rep, Rick Raucci and your office scheduler were wonderful.

scheduling was easy and appt was on time

Joel, and his crew were FABULOUS!! Courteous and professional

These guys were friendly, helpful and did a fantastic job. They represented your company brilliantly and I would recommend you to friends in the future because of how good your installation crew was!!

Overall positive experience

Chuck was knowledgeable and responsive every step of the way

From the first meeting with Rick and after reading the company literature, I was really looking forward to the installation. I could not be happier with the system, the installation crew and the company representatives. Rick was extremely helpful prior to the installation and Noel and crew were completely professional, polite and painstakingly clean. I chose to install the triple safe pump, well duct and hot water heater protector and now have complete peace of mind. Not long after the system was installed, we had heavy rain and the pump kicked on flawlessly and very quietly. I cannot wait to recommend your company in the future.