Jeff Allen

Connecticut Basement Systems

Title: Service Manager

_{Jeff has been with Connecticut Basement Systems since 2016 and started off as a Service Technician for 2 years. Jeff worked on the road servicing customer systems and preforming annual maintenance appointments. After training hard and engaging fully with all his duties in the Service Department, Jeff took on a new set of responsibilities. His extensive knowledge for products and waterproofing allowed Jeff to secure his position in a managerial role. Now the Service Manager, Jeff is responsible for both the Service Call Center and the Field Technicians. Jeff's skillset has prepared him well for all escalated Service appointments, emergency services, and customer visits. He works hard to ensure customer satisfaction, and help problem solve any issues that may arise. Not only does Jeff work on the road, but he is also in the office with his team coordinating maintenance appointments. Jeff is a valuable asset and a strong leader. We are lucky to have him on board!}

_{Outside of work, Jeff enjoys hanging out with his family, riding BMX, and taking trips on his motorcycle.}

We are extremely pleased and happy with the results from CT Basement Systems. Dan, our project manager, was absolutely amazing—he coordinated all appointments seamlessly and went out of his way to accommodate our needs. Edwing and his entire team were outstanding. They are incredibly hard-working and made everything look so easy. They worked tirelessly, often late into the night, and their dedication truly showed. The plumber and electricians were also fantastic—every person involved was professional, skilled, and a pleasure to work with. Thank you for giving us such a beautiful new space in our home. We couldn’t be happier and will most certainly recommend CT Basement Systems to everyone we know!