Customer Reviews
About Me
  • By David V.
    Rye, NY

    "On Saturday 10/8/11 I had my sump pump system installed. The results were impressive, and the whole process was unbelievably..."

    Customer Review

    By David V.
    Rye, NY

    On Saturday 10/8/11 I had my sump pump system installed. The results were impressive, and the whole process was unbelievably easy. I feared the installation would be disruptive, messy and chaotic. Instead, it was a clean, controlled process that was incredibly smooth and efficient. Noel and Martine (I believe that was their names) did the job. They were prompt and courteous. I was very impressed by their professionalism and they should be commended. The electrician, Mr. William Stocker arrived early and did an awesome job wiring things up. He was a huge help as well. The whole installation was a breeze. And I'm really grateful for everyone involved. Thanks again.

  • By Ramsay M.
    Bethel, CT

    "other than a last minute postponement for one day due to crew illness, the entire experience was a pleasure from beginning to..."

    Customer Review

    By Ramsay M.
    Bethel, CT

    other than a last minute postponement for one day due to crew illness, the entire experience was a pleasure from beginning to end. your company deserves it's exceptional reputation!

  • By June B.
    MIlford, CT

    "Very pleased with all aspects of this job and your company."

    Customer Review

    By June B.
    MIlford, CT

    Very pleased with all aspects of this job and your company.

  • By James M.
    Milford, CT

    Customer Review

    By James M.
    Milford, CT

  • By Matthew G.
    Seymour, CT

    Customer Review

    By Matthew G.
    Seymour, CT

  • By Kevin D.
    West Haven, CT

    "The foreman was neat and polite, the whole crew worked hard all day. The job was done in one day as promised. The foreman upon..."

    Customer Review

    By Kevin D.
    West Haven, CT

    The foreman was neat and polite, the whole crew worked hard all day. The job was done in one day as promised. The foreman upon completion, explained the whole system in detail and answered any questions I might have.

  • By Carol M.
    Guilford, CT

    "Bill Anderson was knowledgable, patient and extremely helpful. He is an outstanding representative for your company."

    Customer Review

    By Carol M.
    Guilford, CT

    Bill Anderson was knowledgable, patient and extremely helpful. He is an outstanding representative for your company.

  • By Wendy S.
    Guilford, CT

    Customer Review

    By Wendy S.
    Guilford, CT

  • By Alice C.
    Madison, CT

    "We would call you again for other work as necessary or wanted. We felt very "taken care of" and important, that is, our needs..."

    Customer Review

    By Alice C.
    Madison, CT

    We would call you again for other work as necessary or wanted. We felt very "taken care of" and important, that is, our needs were taken seriously from the start. We trust this company, its services and staff.

  • By Steve A.
    Madison, CT

    "I realize you were behind with all the bad weather this fall, but it took two months to have your electrician come out and finish..."

    Customer Review

    By Steve A.
    Madison, CT

    I realize you were behind with all the bad weather this fall, but it took two months to have your electrician come out and finish the job (switching from extension cords to hard wiring & a generator hook-up). I had to call Bill to prompt the electrical work, so it seemed like our follow-up appointment got lost somewhere. Worth the wait though, as your electrician's service was every bit as professional as the installation crews - we were very impressed. It also didn't hurt that the bill came in ~$2,000 below your original estimate - we appreciate the integrity. Your system has solved a serious water problem that had developed in a basement that hadn't leaked in 45 years, working flawlessly to keep us completely dry through several major storms this fall. Thanks for making our basement a useable part of our home again, and bring on the spring melt! In closing, I have never seen a combination of professionalism, quality system components, and attention to detail like this before in a contractor. Thanks for doing a great job, and feel free to use us as a reference any time.

Testimonials
from customers I've helped!
  • "I sincerely appreciated the honesty and quick diagnosis. I would absolutely do business with them again" Read Full Testimonial

    Cory N. of Courtlandt, NY

    Customer Testimonial

              Chuck Stofko and Bill Anderson came to our house at no charge and started analyzing our issue. They even cut into some walls to identify the source of the odor. They quickly identified the problem was coming from the outside, which essentially took the work away from them. They took the time to discuss our options and even followed up in that they were looking for local providers to help out. I sincerely appreciated the honesty and quick diagnosis. I would absolutely do business with them again
    Cory N.
    Courtlandt, NY
  • "Bill Anderson and his team were so polite and did a great job!" Read Full Testimonial

    Jack K. of Westport, CT

    Customer Testimonial

              Bill Anderson and his team were so polite and did a great job!
    Jack K.
    Westport, CT
  • "More importantly, I wanted to let you know that I reached out your team recently to complete a small job at..." Read Full Testimonial

    Adam D. of Bethany, CT

    Customer Testimonial

              More importantly, I wanted to let you know that I reached out your team recently to complete a small job at my house, replacing a poorly installed and partially rotted door and frame in my walk out basement. Since I spend a lot of my day taking complaints, I like to send out compliments when a job goes well. Your team was really great to work with. I was on a tight timeline, and the phone sales person was originally telling me a few weeks to get an estimate. But I was connected to Vin Orsini and he helped expedite the job. The entire job done in just a few weeks. Bill Anderson came for the install with an apprentice (Dave I think). Bill was really exceptional. Not only did he do a great job on the door, but was very professional, and took the time to explain what they were doing and check that nothing else needed to be fixed. He even asked me if I had extra grout for the tile floor (which I did), and he took the time to replace the grout line behind the door to complete the finished look. He even brought some gravel with him for the ground outside the door. I was not expecting any of that. So it was a small job, but your team gets an A+ in my book.
    Adam D.
    Bethany, CT
  • "Your installation crew did a very clean installation. The crew did an excellent job." Read Full Testimonial

    Edward K. of Madison, CT

    Customer Testimonial

              Your installation crew did a very clean installation. The crew did an excellent job.
    Edward K.
    Madison, CT
  • "Your installation crew did a very clean installation. The crew did an excellent job." Read Full Testimonial

    Edward K. of Madison, CT

    Customer Testimonial

              Your installation crew did a very clean installation. The crew did an excellent job.
    Edward K.
    Madison, CT
  • "Your installation crew did a very clean installation. The crew did an excellent job." Read Full Testimonial

    Edward K. of Madison, CT

    Customer Testimonial

              Your installation crew did a very clean installation. The crew did an excellent job.
    Edward K.
    Madison, CT

Bill Anderson from Connecticut Basement Systems

Title: Operations Process Manager

Hometown: Madison, CT

Bill Anderson from Connecticut Basement Systems

Bill has an extensive understanding of the basement waterproofing and crawl space repair industry having been involved in the construction industry for over 15 years. After being introduced to the unique and innovative products offered by Basement Systems, he quickly realized he needed to be a part of the team at Basement Systems. Bill brings a focused, intelligent approach to each job he is involved with and is a true professional.

Basement Systems saw what an asset Bill would be to the company with his contracting experience and brought him on board. He is a trusted and valued member of the Basement Systems team and upholds the standards of the company. Bill has been thoroughly trained and has earned the highly esteemed title "CERTIFIED Waterproofing Professional” through the Basement Systems International Waterproofing Contractor Network.

Basement Systems is the exclusive regional dealer and the International Headquarters for the Basement Systems International Waterproofing Contractor Network, a group of more than 300 of the best waterproofing and crawl space repair contractors in the world, who have exclusive access to patented products, comprehensive training and support through the international company.

Bill enjoys meeting with homeowners and helping them solve their basement water problems, enabling them to get more out of their homes. He spends his free time with his wife and children.

Before and after photos from jobs I've worked on:
  • Basement Waterproofing in Seymour, CT
    Before
    Basement Waterproofing in Seymour, CT
    After

    The homeowners in this Seymour home had a continuing water issue in their basement. The homeowners contacted the experts at Connecticut Basement Systems to fix it. We installed our BrightWall  which is a 100% waterproof rigid plastic paneling for unfinished basement walls. It's durable, washable, and will not support the growth of mold or rot. We also installed our WaterGuard Fren Drain System which is our patented drain system that is designed to never clog. The drain system is put in in the ground but above the foundation footing and then cemented to be covered up. 

     

    The homeowners no longer have to worry about anymore water damaging their home. 

     

  • Basement Door Replacement in Madison, CT
    Before
    Basement Door Replacement in Madison, CT
    After

    The homeowners of this Madison, CT home had a continuing moisture issue in their basement that simply would not go away. They contacted the experts at Connecticut Basement Systems to fix this once and for all. We tackled the entry way first because it was clear that humid air was seeping into the basement. The homeowners were covering up the entry way gaps with towels but that was clearly not working! We installed a fiberglass door and then air sealed around the door to prevent any humidity from getting into the basement. 

    The homeowners not have a drier basement and a new door that will last a long time!

  • Beautiful Crawl Space Transformation in Old Lyme, CT
    Before
    Beautiful Crawl Space Transformation in Old Lyme, CT
    After

    Mark K. was complaining about a damp smell in the basement and coming from the crawl space and they were also concerned with cold floors about the crawl space. He wanted a solution, and he wanted one fast, so he gave us a call at Connecticut Basement Systems, and we were happy to come and see how we could solve his problem!

    Our System Design Specialist, Ferdinand Gojani, came out to survey the space, and assess what needed to be done. The first thing he suggested was a CleanSpace Radiant Vapor Barrier. This bright, white vapor completely transforms a crawl space, while also working to reduce moisture and humidity within the crawl space. It also helps seal out cold drafts in the winter, and is suitable over walls and floors. We also installed a SaniDry dehumidifier, which is designed to provide many years of energy-efficient, trouble-free performance, even in tough crawl space conditions. Silverglo insulation was also installed! This rigid foam insulation shed water instead of soaking it up like cellulose and fiberglass insulation. The best part? It doesn't support mold EVER. 

    This crawl space was transformed from dark to dazzling, and this family can now use their space for whatever they please! Call us TODAY for your free, crawl space estimate!

  • WaterGuard and CleanSpace in Windsor Locks, CT
    Before
    WaterGuard and CleanSpace in Windsor Locks, CT
    After

    Before our waterproofing team came to this Windsor Locks basement, it was musty, damp, and flooded frequently. The homeowners were looking for the best solution for their basement so they decided to give Connecticut Basement Systems a call for their free home evaluation.

    Quickly, an appointment was set for Don Godbout to inspect the situation at this Windsor Locks basement. He concluded that a WaterGuard System and CleanSpace would be a great solution for these homeowners. A WaterGuard System was installed by Sid and his production team around the perimeter of the basement which collects and channels water away from home. This system will waterproof the basement and solve the flooding concerns. A CleanSpace Wall System is also installed in the basement because it is an effective moisture and vapor barrier, as seen as the white wall in the after picture. This means that water will not seep through the walls, keeping the basement dry and odor-free. 

    Now, these happy homeowners can enjoy their waterproofed basement!