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This Waterbury home had scheduled a maintenance to be done to the TripleSafe sump pump. Normally, a maintenance is to be scheduled every year but it had been 2 years since the last one was done and it clearly showed.
The primary pump was destroyed with iron due to the lack of maintenance, which you can see in the before photo. After this discovery, the Service Technician highly recommended having this system maintenance every 6 months. Thankfully, this home had a TripleSafe sump pump so the secondary pump was able to keep the basement dry. The service tech had to replace the primary pump and you can clearly see the difference! The moral of this before and after is to make sure you schedule your annual maintenance!
Before, this Waterbury, CT home had a basement waterproofing system that was installed by another company. One night during a storm, the home lost power and the basement had flooded. The homeowner knew that she needed a permanent, reliable waterproofing system for her basement and decided to contact the experts at Connecticut Basement Systems.
Our professional Sales Representative, Doug Wheeler, came to the home to assess the situation. He immediately discovered an insufficient sump pump that contributed to the wet basement - it was just single sump in a generic liner with a lid. After the evaluation, Doug proposed a plan to permanently waterproof the basement. This included replacing the insufficient sump pump with our superior TripleSafe sump pump. Our most reliable sump pump system, the TripleSafe, provides three levels of protection in case of a power outage, our UltraSump battery, set at the highest level, will pump 11,500 gallons or more on a fully charged battery!
Now, this basement is bone dry and the homeowner could not be happier!
This Waterbury, CT homeowner previously had an exterior discharge line that went through her entire yard. When the line froze in the winter months, it caused the water to have nowhere else to go but back into the house. This homeowner needed to prevent flooding in their basement.
We were able to help our customer by burying our discharge line and installing our patented IceGuards. They allow water to escape and not back up into the house, even if the drain freezes. Our IceGuards are unique because they stop ice and snow from causing your waterproofing system to fail.
The homeowner was pleased with the work done, their basement is now waterproofed and there are no lines through on their yard.
Thanks to our salesman Doug for going out to this job and taking the wonderful transformation pictures!
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We not only adhere to the highest industry standards, we strive to be the industry leader in the home improvement related services we provide. We also use state-of-the-art products and technology which are designed to fix your home. We are the authorized Basement Systems dealer in Waterbury, CT.
This homeowner previously had another company install a waterproofing system that didn’t work as hoped. During a storm, she had lost power and the basement had flooded completely. The house owner knew of Connecticut Basement Systems and picked up the phone to have us fix this issue right away. Our salesman, Doug, was able to provide a permanent solution for this home in Waterbury, CT.
Before there was a single sump with a generic liner that had a lid with a slot cut in it. To fix that we installed our TripleSafe sump pump system which is engineered with three levels of protection. The first level starts with the most reliable cast iron AC sump pump. There are also is two separate discharge lines so if one pump can’t handle the volume of water, then they can work to pump together. If you were to lose power, a third pump automatically starts. These pumps are fit in a custom engineered liner that has an airtight lid bolted down. Some features of our TripleSafe sump pump include: its patented CleanPump stand, which keeps the pumps out of silt and sediment that would wash into the liner. The lid of the TripleSage has a built-in FloorDrain to capture any plumbing leaks. Lastly, it has a WaterWatch alarm, that goes off like a smoke detector in the highly unlikely event of water passing all sump operating ranges.
As for the discharge line, the previous line was on their yard. This causes the water to go nowhere but back into the house whenever it was to freeze in the winter. We installed our underground discharge line along with our patented IceGuard, which allows water to escape and not backup. Our products and exceptional workmanship are guaranteed to leave our clients happy and secure household fixes.
Now with our permanent solution, the homeowner has a dry basement all year long.
This Waterbury basement had a maintenance for their TripleSafe safe pump that was a year past due. It is important to have your sump pump maintenance every year! The homeowner decided to schedule a maintenance this year and we were happy to come out.
On the day of the maintenance, Service Technician Justin Jaffer arrived at the home. After talking to the homeowner, he went to go inspect the sump pump. The first concern he noticed was that there was no power to the system and realized quickly that a breaker was tripped. Upon more evaluation, Justin realized that the primary pump was destroyed due to the iron build up that happened in the system. Since there was no power to the system, the secondary pump was discharging the water to keep the basement dry. (That is a great benefit of this system!) In addition to all of this, the battery was dead to the system. Justin had to replace the primary pump and the battery and had to scrub the rest of the system to get rid of the iron. After scrubbing and parts replaced, the system was running efficiently and the homeowner was happy. With so much iron build-up, Justin highly recommended to get a service maintenance every 6 months and to be consistent with the service!
Need to schedule your maintenance? Give us a call at 800-541-0487 and we will be happy to schedule a service!