Testimonials
from customers I've helped!
  • "Michael worked The Big E and spoke with me about sump pumps. It was the endo of the day and MIchael was still..." Read Full Testimonial

    Anthony C. of Wallingford, CT

    Customer Testimonial

              Michael worked The Big E and spoke with me about sump pumps. It was the end of the day and Michael was still upbeat and happy to help!
    Anthony C.
    Wallingford, CT

Michael Carrafa III from Connecticut Basement Systems

Title: Service Center Specialist

Hometown: Waterbury

Michael Carrafa III from Connecticut Basement Systems

Michael has been part of the Basements Systems family since 2014. He has an extensive background in customer service in the appointment center setting. Michael's day consists of scheduling customers for maintenance on their pumps and SaniDry. He also troubleshoots the systems over the phone with the customer. 

In his free time, Mike enjoys listening and playing music, hiking and learning about science and social issues.