Connecticut Basement Systems serving Middlebury, CT 06762

This Middlebury home is an existing customer who has our WaterGuard System, SuperSump and SaniDry Dehumidifier. She called in to schedule her yearly maintenance appointment for the SuperSump pump and Dehumidifier. 

On the day of the service appointment, Service Technician Justin Jaffer arrived at the home on time and greeted the homeowner. He then explained the procedure of what a maintenance included and asked if there were any questions or concerns about the systems. With no concerns, Justin went into the basement to evaluate the systems. 

This was a simple maintenance routine. The SuperSump was pretty much clean with very little build up. Justin checked all the breathing holes of the sump pump and they were clear of any debris. So, with a scrub of the basin and a check of the battery, the system looked great. He checked the flow of water and then moved on to the SaniDry dehumidifier. With the dehumidifier, Justin opened up the system and replaced the filter. He also cleaned out any dirt or dust that was inside the system. Then he checked to see if the humidity was still at the recommended temperature of 55 degrees or below and it was. With both systems in pristine condition, Justin cleaned up and went to follow up with the homeowner. Justin gave a full report of what was done during this maintenance and reassured the systems were working perfectly. 

It is important to schedule these annual maintenances for your sump pumps and dehumidifier. Just like this homeowner, having a successful maintenance every year is better and less expensive than skipping out on annual maintenances and having to replace parts or worse…have a flooded basement. So, make sure that does not happen to you and call to schedule your annual maintenance! 800-541-0487

This Middlebury, CT basement had a water issue every time it rained. This was very frustrating to the homeowner and wanted a permanent way to resolve the issue. After doing much research, she decided to call the experts at Connecticut Basement Systems to help find her the perfect solution to waterproof her basement. 

On the day of the appointment, Sales Representative Chad Achenbach arrived at the home to review the basement. He concluded that the basement would benefit greatly with a WaterGuard system. This system will collect water internally before it enters the basement and channels it to the sump pump, essentially keeping the basement dry all year long. This is exactly what the homeowner had wanted and moved forward with the project. 

On the day of installation, Krzys Wilk and his team installed the system professionally and efficiently. The system is installed internally, so the perimeter of the basement floor did need to be excavated. After excavation, the system is placed, backfilled with gravel and then sealed back with cement. Once the project was complete, the homeowner was thrilled and can now enjoy a dry basement!