Customer Reviews
About Me
  • By Susan J.
    Shelton, CT

    Customer Review

    By Susan J.
    Shelton, CT

  • By Phyllis G.
    East Hartford, CT

    "Very good. Excellent presentation"

    Customer Review

    By Phyllis G.
    East Hartford, CT

    Very good. Excellent presentation

  • By Dennis F.
    Cheshire, CT

    "From the first phone call I was treated professionally. Appointments were kept, Rick was honest and up front, questions answered,..."

    Customer Review

    By Dennis F.
    Cheshire, CT

    From the first phone call I was treated professionally. Appointments were kept, Rick was honest and up front, questions answered, dates were committed, a re-visit was welcomed, installation was scheduled - and did not change. Kryz and crew showed up on time on the scheduled date and these guys WENT TO WORK. They covered washer and dryer, and sealed off furnace. Kryz, Antonio, Javier, and Delfino. I'm quite pleased with the finished product. After many years of the inconvenience of a wet basement, I am looking forward to not having to deal with it - LET IT RAIN BABY!!!

Testimonials
from customers I've helped!
  • "Jen in the office was so helpful and thoughtful" Read Full Testimonial

    Jack C. of Norwalk, CT

    Customer Testimonial

              Jen in the office was so helpful and thoughtful! She was on top of returning calls and sending emails.
    Jack C.
    Norwalk, CT
  • "Hi Mick: My new waterproofing system is working great! Not a drop of water, even with the recent rains. I..." Read Full Testimonial

    Joe S. of Marion, CT

    Customer Testimonial

              Hi Mick: My new waterproofing system is working great! Not a drop of water, even with the recent rains. I can't tell you how relieved and happy I am to have my basement pump-out days and the four or more inches of standing water behind me. I can't thank you, your office folks (Jen, Traci, etc.), and Al and his crew enough for the quick scheduling and great service. The installation crew was polite, professional, informative, efficient, clean, and considerate to the max. Thank You!
    Joe S.
    Marion, CT

Jen Raccio from Connecticut Basement Systems

Title: Production Supervisor

Hometown: Naugatuck, CT

Jen Raccio from Connecticut Basement Systems
Jen does an amazing job organizing and coordinating our very busy production department. She has been with Connecticut Basement Systems since 2008 and is a great asset to the company. Before joining our team, Jen managed a nursing home department of over 20 employees for close to 10 years. 
 
Jen holds a Bachelors Degree in Business Management and has achieved many certifications through the Basement Systems International Dealer Network in Seymour, CT. Some of these certifications include Basement Waterproofing, Crawl Space Moisture Control, Office Management and our company-wide "Wow Service" Program.
 
Jen spends her free time with her son and likes to go camping, crabbing and of course, shopping.
 
"I love everything about my job. I love the daily challenges with scheduling our installations. Most of all I love making all of our customers happy."
 
 

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