Customer Reviews
About Me
  • By Diana E.
    East Hartland, CT

    "I liked your TV Commercials, and then I checked your website and read the reviews. I was so impressed with the whole process..."

    Customer Review

    By Diana E.
    East Hartland, CT

    I liked your TV Commercials, and then I checked your website and read the reviews. I was so impressed with the whole process. Chad Auchenbach was a wonderful salesperson and design specialist. Kryz Wilk and his crew arrived on time, were polite, and did a beautiful job. They kept the basement sealed off while they worked so there was no dust upstairs. It looks SO perfect. I will know how it all works once spring is here, when we usually have a damp, smelly basement. I highly recommend this company, from beginning to end!

  • By Peter L.
    Amston, CT

    Customer Review

    By Peter L.
    Amston, CT

Testimonials
from customers I've helped!
  • "My best friend insisted I call you- and I'm happy I did." Read Full Testimonial

    Suzie N. of Avon, CT

    Customer Testimonial

              My best friend insisted I call you- and I'm happy I did. The installation crew was friendly and fast, and the office staff was efficient. Chad Achenbach was very upbeat and helpful.
    Suzie N.
    Avon, CT

Chad Achenbach from Connecticut Basement Systems

Title: System Design Specialist

Hometown: Bangor, PA

Chad Achenbach from Connecticut Basement Systems

Chad is a member of the alumni of Williamsport Community College having graduated with a degree in Landscape Design in 1989. He worked his way through college in the construction industry, having worked for his dad from his high school summer vacations until he launched his landscape business several years later. His expertise in carpentry and problem solving serve him well as a responsible Basement Environment Specialist. In 2004, Chad was awarded the esteemed “BBB Superior Service Award.”

After thorough training, he began with the company as an installation foreman and was quickly promoted to Service Technician, where his wide array of duties included inspection and troubleshooting water problems for homeowners, solving many of them on the spot. Chad, a service trainer with the International Waterproofing Contractor Network has earned the highly esteemed title “Certified Waterproofing Professional.” He has consulted with over 2000 homeowners about their basement water problems and has designed effective solutions to each and every one of them. For his outstanding work, he was quickly promoted to System Design Specialist and is an “Employee of the Month” recipient.

Basement Systems is the World Headquarters and Training Center for the Basement Systems International Waterproofing Contractor Network - a group of more than 350 of the best waterproofing and crawl space repair contractors in the world, who have exclusive access to patented products, comprehensive training and support through the international company.

Chad enjoys meeting with homeowners and helping them solve their basement water problems, enabling them to get more out of their homes. In his free time, Chad likes to spend time outdoors, foraging for rocks and quality time with his family.

Before and after photos from jobs I've worked on:
  • Wet basement transformation Branford. Ct
    Before
    Wet basement transformation Branford. Ct
    After

    To fix this basements water problem we installed a Waterguard system as well as a SuperSump Pump to remove the water out and away from the basement.