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Case Studies

Connecticut Basement Systems Case Studies: Service Maintenance in Glastonbury, CT

Wednesday, December 27th, 2017 by Sara Figueroa


It is important to remember how vital servicing your sump pump and dehumidifiers system are to your waterproofed basements. The challenge is if a homeowner misses even one maintenance, it puts the product at risk for any malfunctions to happen. This Glastonbury home had scheduled their maintenance for this year to ensure that his TripleSafe sump pump system was in tip top shape.


On the day of the service appointment, Service Technician Sam Bullock arrived at the home to perform the service. He first greeted the homeowner and explained how he was going to service the system which includes: checkup operation (float switch, intake, check valve and impeller), clean sump liner of sediment, change the batteries, check the discharge line and provide any recommendations if needed. After his explanation, Sam went down into the basement to inspect the TripleSafe.

Luckily, everything was in perfect condition besides some normal sediment build up which Sam had cleaned out. The ice guards and discharge line were in working order as well. Once everything was inspected and cleaned out, Sam was happy to report that the system was in tip top shape!  

Do not forget to schedule your annual maintenance! Call us today at 1-800-541-0487

Project Summary

Service Technician: Sam Bullock

Service Area
Free Quote