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Job review from Rich in Tolland, CT 06084
Connecticut Basement Systems
Tolland, CT 06084
Tolland County
Saturday, April 3rd, 2010
4.5 / 5
In addition to the general comments above, our customer was also given the opportunity to rate us in six key areas related to our performance as a company, from initial contact to final cleanup. They rated us on a scale of one to five stars in each category, and had the opportunity to leave comments.
We asked about...
Here's what they thought...
Our Overall Service
Overall great - Two factors lowered my rating - 1. Concrete patching quality not great (not smooth with the floor) and gurgling sound from pipes when pump is active (I think it might be avoided with check valves?)
The First Phone Call
Our Office Staff
Our Salesperson and Sales Presentation
Installers thought sales should have checked connections to outside pipes.
Our Installation Crew
Great except see comments for job sat above.
The Cleanup Process
Nice job on cleanup
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